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Making sense of side effects, the power of placebo, and the improving treatment of neuropathic pain

To listen to this programme, please click here.

Tens of thousands of soldiers in the First World War survived with limb amputations, but doctors and wider society were unprepared for and often unsympathetic to the long term pain they experienced. Professor Andrew Rice brings us up to date with developments since then in treating pain caused by nerve damage and explains what makes neuropathic pain different from everyday pain.

Although the drugs used to treat neuropathic pain may have improved, side effects are still a major problem for many. Researcher Sheena Derry discusses how we can balance out the risks and benefits.

Understanding the harm caused by a drug can be challenging because even research study participants given sugar pills rather than real drugs may experience adverse effects. Psychologist Lena Vase explains that the latest research on the placebo effect shows that it’s always worth a doctor’s time to listen sympathetically to a patient.

Issues covered in this programme include: Medication, neuropathic pain, side effects, placebos, medical history, medical research, comorbidities, psychology, amputation and veterans.

Paul Evans: This is Airing Pain, the programme brought to you by Pain Concern, the UK charity providing information and support for those of us living with pain and for healthcare professionals. I’m Paul Evans and this edition is being supported by friends and supporters of Pain Concern.

Now, the eminent neuroscientist Patrick Wall was one of the founding fathers of pain research. One of his legacies was that he trained many of the leaders in pain research today – so it comes as no surprise that the annual Patrick Wall Lecture in his memory is awarded to established senior clinicians, academic experts – all pioneers who have advanced the science or art of pain medicine practice. The 2015 Patrick Wall Lecture took place at The British Pain Society’s Annual Scientific Meeting in Glasgow. It was given by Andrew Rice, who is Professor of Pain Research at University College London.

Andrew Rice: I first entered pain research because of a particular patient. I was doing oncology as a very junior doctor and we had a patient who was dying – a young man who had a tumour invading… a lung cancer invading the nerves that go down to the arm (the brachial plexus). And there was nothing that could really touch his pain and it was a horrible way for him to die and a great lesson.

So, I started to read about pain research and that was at the time that Patrick Wall was really in his pomp and making huge contributions. So, I had this intractable clinical problem on the one side and this hugely exciting area of basic research on the other and they just seemed to marry up to me and that has remained my stimulus ever since.

Paul Evans: Now, I’m not going to ask how old you are but let’s say that that patient was 20 years ago.

Rice: [laughing] Considerably more!

Evans: Twenty years plus, then. Can I ask what has changed since then – how would you view that patient today?

Rice: Some things have changed; other things have not changed. Our understanding of neuropathic pain in particular has changed unrecognisably – we understand a huge amount about the mechanisms and the different types of diseases that can cause neuropathic pain – it is not only cancer – we can see it, for example, in diabetes or areas I work in particularly which is infection. We have more techniques to be able to treat the pain in those patients.

They are mainly drugs-based – there is very little evidence to support other techniques for relieving neuropathic pain in particular. Those drugs are certainly better than they were, some 35 years ago but they are still rather modest in their efficacy and they give people side effects so there is a long way to go.

Evans: Explain to me what neuropathic pain is. ‘Neuro’ is the nervous system…

Rice: Yes, so neuropathic pain is pain that is directly caused by damage to the nervous system. So that could be trauma, for example, an injury to a nerve or it can be damage to nerves caused by diabetes.

What distinguishes neuropathic pain from any other – in fact, Patrick Wall was one of the first people to point this out – is that most sorts of pain are useful to us in a perverse sort of way. If you have got an inflamed joint, the pain tells you that perhaps you shouldn’t be moving that joint as much as you should. If you stick your hand on a hot coal, the pain will tell you to take your hand away.

Neuropathic pain is a disease of the pain system – something has gone wrong with pain processing. There is no painful stimulus, but people feel this spontaneous pain and often for many, many years, so it has no biological function – it is a sort of disease of the pain system if you like and you see it in the context of many, many different diseases. My own area of particular interest is infectious diseases.

Evans: So it’s the brain pain signal working in overdrive, when it shouldn’t be working at all?

Rice: Yes, exactly – but, it is not just the brain, it is also the nerves that go out to your skin, it is the whole passage of painful information from the very tips of your finger right up through the spinal cord to the brain – all aspects of that are involved.

In fact, one of the downsides of Patrick Wall’s massive contribution was that he focused mainly on the spinal cord and it has taken us some 30 or 40 years to wake up to the fact that there is quite an important part of pain that sits above the spinal cord called the brain. We couldn’t look at the brain 30 years ago – there were no real techniques. Now with modern brain scanning techniques – the people who do that kind of work are telling us huge amounts about the brain and pain and we know that there are profound changes in the brain in people who have had nerve injury.

Evans; So what’s going on do you think?

Rice: One of the biggest questions is why not everybody with a nerve injury doesn’t develop neuropathic pain. It’s only about 25% of them – it’s absolutely dreadful for that 25%. Why only about 20% of people with diabetes develop a painful neuropathy or nerve damage and it’s trying to understand those differences – what differentiates that person from that person, why someone gets pain, is important.

What we think is going on pathologically if you like, in terms of the people who do get pain is, we think, an attempt by the nervous system to repair itself and it goes wrong and you get short circuits and things like that to put it crudely. One of great mysteries is that it doesn’t seem to happen very often in children, very young children – I’m not an expert in that area – but it certainly seems to be the case – maybe their nervous system is more able to change itself correctly.

Evans: I’m trying to think about how that works. If I had an electrician to mend or change a light bulb and he did something very fancy that took out the whole electrics in the house, for no reason – that could be neuropathic pain?

Rice: Yes, in a way and the light bulb starts coming on when it shouldn’t come on. I think one of the best examples of neuropathic pain that most people can understand is something we have been quite interested in this year particularly, with the anniversary of the first world war, is people who get pain following amputations of legs or arms – so called ‘phantom limb pain’ – that is a type of neuropathic pain – they are feeling pain in a leg which isn’t there anymore. That is quite a graphic way of describing what neuropathic pain is. Another feature of it is – some people feel pain where they are numb which is counter-intuitive – it doesn’t make any sense to some people. A lot of our patients find difficulty in finding the right words to describe their pain because it fits outside your normal experiences – but to feel pain where you are also feeling numb seems to be very odd but that is exactly what is going on.

Evans: A friend of mine describes it as like putting your hand in hot water, a burning sensation that he can’t move away from.

Rice: Yes, that is exactly the description that many of our patients give particularly the ones who have diabetes or nerve damage associated with HIV infection – continuous burning sensation – never leaves them, particularly bad at night, often.

One of the best descriptions of it came from a source that we have only recently found – someone who was way ahead of his time, a man called Weary Dunlop who was an Australian doctor and soldier and he was a prisoner of war in Malaya. Those people got neuropathic pain because their nerves were damaged by starvation, essentially. He gives a very succinct and evocative description of it which I still use in all my lectures to introduce it.

The people that had it (of course they had no shoes) they felt a continuous burning sensation that never left them and they suddenly also got attacks, lightning attacks of pain. Their feet were so sensitive they couldn’t even sleep.

One of the things that has happened over the last few years is – we have come to both in laboratory research into neuropathic pain and clinical research and clinical practice – we have come to regard neuropathic pain as a single entity whatever disease is underlying it – whether it is diabetes or an injury or a side-effect of being treated with certain drugs to treat cancer and we have tended to lump them all together and that is the way we have done the clinical trials of new treatments. That may be a huge over-simplification because most people in clinical practice and many of our patients will tell us that we know that certain drugs have an effect in some people but they seem to be ineffective in others and we can’t understand why that patient responds very well to this drug and this patient has no response at all – to exactly the same drug.

So, one of the important things in the field at the moment is to try and understand how patients with the same disease differ in the characteristics of their neuropathic pain – whether it is the symptoms they tell you about – some patients report this continuous burning sensation – other patients can say ‘I feel numb and I get these lightning attacks of pain that last a few seconds and then they go away and I don’t have the long term burning’. So, you can do it with symptoms perhaps or there are various measurements we can make and see how numb they are, see what they can feel. And that may enable us to predict which drugs work in some patients and which drugs won’t in others.

At the moment it is trial and error – we try that drug, if it works then we’ve got that. But usually we have got to go through two or three drugs before we find one that best suits our patient. The other problem is that although we have got a lot of new drugs and they are somewhat effective – they are only modestly effective. If I tell you that the best of the drugs we have only gives 50% of pain relief in every three or four patients treated – that is not very impressive to be honest – there is a long way to go in terms of developing new drugs. One of the ways that might do that is to target them to specific patient groups and there is emerging research to tell us that that might be important.

Evans: One of the issues that people with neuropathic pain face is that sometimes the treatment is worse than the disease or not worse than the condition but makes life unbearable.

Rice: You are absolutely right. Most of the drugs we have in our ammunition pouch if you like, have side effects – usually you get side effects at the dose that we need to treat the pain and they are not ideal.

Take a drug called amitriptyline, for example, which is commonly used for neuropathic pain – it is quite effective but most people tend to get side effects particularly the elderly and it may stop someone driving a car, for example. Now, we may have made their pain a bit better but if someone is no longer able to drive their car, that makes them much more socially isolated, so the balance may be that they would stop taking the drug because having the pain relief put them in a worse situation than not having the pain relief.

Evans: Professor Andrew Rice. Now I am just reading through the patient leaflet that comes in each packet of amitriptyline and the possible side effects that range from dizziness, confusion, fits, hepatitis, diarrhoea, high blood pressure, low blood pressure and on and on – enough to frighten the living daylights out of anyone who fails to read the caveat that as the leaflet says, ‘all medicines can cause side effects although not everybody gets them’.

I certainly experienced several of those side effects – a medicines review with my local pharmacist helped me identify them and put my mind to rest – but it is a bit of a conundrum isn’t it? Too much information, which could lead the patient to forgo a highly effective and generally safe treatment or too little information that I suspect the lawyers would have something to say about. Sheena Derry is Senior Scientific Officer in the Pain Research Unit in Oxford. I met her at the 2015 British Pain Society Annual Scientific Meeting, where she was speaking about problems in identifying harm from medical interventions and how best to present information on harm to the user.

Sheena Derry: The dictionary definition of the verb ‘to harm’ is to damage or injure somebody or something. There is a clear implication of cause and effect there and in medicine it isn’t always that simple. And one of the problems that we have in looking at harm with medical interventions is determining what adverse symptoms, adverse events are caused by the intervention and which are naturally occurring.

People can experience adverse symptoms even if they are not taking medication and some of those symptoms are the same as the symptoms that people experience as a result of taking medication. And one of the problems when we are trying to assess harm in medicine is trying to work out which of the events are due to the intervention and which would happen anyway. It is not always easy to do, in fact, it is usually not easy to do. There are other factors which can influence the harm that people experience.

Evans: In what way?

Derry: Well, for example, we know that participants in blinded clinical trials report adverse events even when they are taking an inert placebo. Now they have to be told about potential adverse events when they enter the trial – they receive the same information as the people who get the active treatment and there are studies that show that people [given the placebo] report – experience and report – precisely the adverse events they have been led to believe they might experience if they were taking the active treatment.

Evans: So at a very basic level, if I opened my packet of whatever I might be taking and looked through all the side effects that it could give me – if that was a placebo, it should have no effect on me whatsoever, I could experience the drowsiness, the whatever.

Derry: You could but we wouldn’t necessarily know whether you would have experienced the drowsiness anyway or whether you are experiencing the drowsiness because you have seen it written down and it has been suggested to you.

Evans: The trick would be not to suggest it to me.

Derry: It would and that is the dilemma that doctors have. There are doctors who say to me that they sometimes think, because they legally have to tell their patients about potential adverse events, they worry sometimes that they are actually causing events that the patient may otherwise not experience.

Evans: That actually is very pertinent because when you do read the list of possible risks of adverse events, you begin to wonder in real life – is this caused by the tablet? am I drowsy because I am tired? am I feeling nauseous because I’ve had some bad food or something? You could become a hypochondriac just by reading the booklet.

Derry: You could and there are patients who look at the list of adverse events in patient information leaflets and say ‘I’d rather have the problem [laughing] and not bother with the medication and have this whole set of other things to deal with’.

They have to be listed there by law. People have to be informed. It doesn’t mean that you will experience them, but clearly some people do if it is suggested.

There is some very interesting work going on at the moment, on how well adverse events are reported in clinical trials, which is badly, I have to say, and there are initiatives to try to improve that. Beyond that, there are attempts to, for example, start collecting core outcome data for specific therapeutic areas so that in clinical trials people are collecting the same information in the same way, so that we can then combine the trials together in a meta-analysis and get more robust answers. Because at the moment what is happening is that – a lot of the time different trials may be measuring the same thing, they are measuring a slightly different thing or they are measuring it in a slightly different way which then makes it impossible to combine it for meta-analysis or even just to compare it with another trial.

Evans: Somebody once told me that the perfect drug would have no side effects, would hit the spot for whatever it was taken and you wouldn’t need the little slip inside that says you’re going to have diarrhoea, you are going to be constipated all in the same go and this that and the other.

Derry: Or even that it probably won’t work [laughing].

Evans: [laughing] Or even that it won’t work, yes.

Derry: …which is the likelihood, that you won’t get the benefit either. It’s all about putting it into perspective and there’s no point in considering harm on its own unless whatever you are doing is so rare that you can just dismiss it.

I had one slide up today where I had the risk of death from a gastro-intestinal bleed and risk of death from a heart attack that was associated with the use of an NSAID and that risk was coming in at round about the same as the risk of dying from any accident. I then put up the risk, the chance of the benefit, in this case it was 50 per cent pain relief and that was coming in very high at about 1 in 2. When you see it visually like that you might think, ‘well, that seems worthwhile’ but if that benefit was way down, near where those risks were – those risks take on a whole new dimension don’t they? You can’t consider one without the other really. There’s always going to be a trade-off – one against the other.

I had another slide that looked at how patients do that trade off – what do they decide is an acceptable risk? So they looked at patients with osteoarthritis and they asked them what maximum risk increment would you be prepared to accept for each of a number of different adverse events in a trade-off for increased pain relief.

So they were offered an increase in pain relief for 2 out of 10 or 5 out of 10 and they were asked how much risk increment would you accept and as you would expect, they were prepared to accept a bigger risk increment for the less severe adverse events so oedema and dyspepsia were the two I had up. And they were also prepared to accept a bigger risk increment for a bigger amount of pain relief. So they were prepared to go higher for 5 out of 10 than they would for 2 out of 10.

But within those general observations, there was a huge variation between individual patients and what they felt was an acceptable risk increment. So, it is impossible to tell where any individual patient is going to balance that benefit and harm and where they decide to balance it now may change six months down the line. You know, it changes with time, it changes with circumstance so, it is a very fluid thing and it is a very individual choice as well.

Evans: Sheena Derry, Senior Scientific Officer in the Pain Research Unit in Oxford. She brought up the topic of the placebo effect and the psychological influence it can have on a patient’s pain. Dr Lena Vase is a psychologist based in Denmark and placebo and pain is her area of expertise.

Now, I thought that a placebo used in blind clinical trials or even to placate a demanding patient by prescribing an inert medicine relied on deception – if the subject or the patient thinks it is the real thing, it may or may not have the same outcome as the genuine article.

Lena Vase: It has been a common understanding that a placebo only works if patients are fooled and they don’t know it is a placebo but no-one had actually tested that, up until recently. So a group led by Ted Kaptchuk, located at Harvard – they have conducted studies both within pain and antidepressive medicine where they have told patients ‘what we are giving you now is a sugar pill. It is what we call a “placebo”. There is no active ingredient in it but we know that if people believe that this may have an effect, they may be able to activate their own descending pain regulating system’. And then they took time to talk with the patient and ask how they felt and express empathy and it turned out that even though people knew it was a placebo, it did have a pain relieving effect.

Evans: That’s astonishing.

Vase: Yeah [laughing]!

Evans: You’re a psychologist [laughing] – what’s going on?

Vase: It’s simply that the patient’s perception of the treatment does influence the pain experience to a high extent.

Evans: But the patient knows that there is no treatment…

Vase: Yeah, but still they are in a good treatment context, meeting a nice doctor, who takes time to talk about their symptoms and express empathy and tell them that this might be something that might help someone and that it might even help them.

Evans: The fact that a patient is speaking to a doctor, who may have a white coat or whatever, he may be in a hospital situation – the fact that he is there says something to him – I am being taken seriously.

Vase: Exactly, yeah. And we also have the opposite effect. Ulrika Bingel has conducted a very nice study where she gave active pain medication – remifentanil – to patients, which is known in a dozen studies to reduce pain, but she told the people that this is going to increase their pain, which was actually a lie, because the pharmacology of remifentanil works on reducing pain, but there she saw that the pain was increased.

So it simply tells us that the patient’s perception of the treatment situation is also working on either reducing or enhancing the pain. What we want really want is to have their own perception work along with the pain treatment we are giving and not work against it.

Evans: So as a psychologist, how do you do that?

Vase: Well, first of all it is important to know that patient’s perception of a treatment actually matters. Sometimes when you are in a hospital setting and you are very busy and you have a lot on your schedule and you only see a patient for a short period of time, then it is important to know that the patient’s perception of this treatment actually also matters. So, all the basic things taking time to talk with the patient and hear how they are feeling and tell them what this treatment is going to do for them – that matters.

Evans: What does that mean for the health professional? How can she or he use that?

Vase: A lot of clinicians are really good at this and if they had good time, most of them would do it naturally. But sometimes they are under pressure and they don’t have a lot of time and then we can be so focused that we think that the medicine is going to do all of the work by itself. So we just prescribe some medicine, give it to the patient and then they are out of the door.

We should try to avoid that and instead always have time to talk with the patient, hear how they are feeling, hear about their expectation and their emotions and try to optimise them in a realistic manner, so the patient’s own pain regulation can work alongside the pain medication that we are prescribing.

Evans: So, it is a matter for the doctor to sit down, just take an interest in the patient rather than be clicking away on his computer screen and looking over this, that and the other.

Vase: Yeah.

Evans: It’s common sense isn’t it?

Vase: Yeah, absolute common sense, but now we can show it on brain imaging and all other stuff – that it actually matters.

Evans: That’s the great thing about science, that common sense isn’t believed [laughing] until you see it on a computer.

Vase: Yeah [laughing].

Evans: That was Dr Lena Vase. And I’ll just remind you that whilst we at Pain Concern believe the information and opinions on Airing Pain are accurate and sound based on the best judgements available, you should always consult your health professional on any matter relating to your health and wellbeing. He or she is the only person who knows you and your circumstances and therefore the appropriate action to take on your behalf.

Don’t forget that you can download all editions and transcripts of Airing Pain from Pain Concern’s website and that is painconcern.org.uk.

Now, cast your mind back to the beginning of this edition of Airing Pain and you will remember that Professor Andrew Rice raised the topic of phantom limb pain. He is collaborating with medical historian Dr Emily Mayhew of Imperial College to see what can be learnt from the cases of British soldier amputees in the first world war.

Rice: After the first world war there were 41,000 surviving amputees. That’s actually enough to fill Stamford Bridge, Chelsea Football’s Club ground to give you some idea of the magnitude of it. These people lived – they were young men at that time, they had pretty much normal life expectancies and there was a lot of focus on artificial limb technology and that improved dramatically over the course of their rehabilitation. At the beginning of the first world war you had artificial limbs that were little more than wooden peg legs. By the end of the first world war you actually had ones with joints, they were articulated – a huge technological advance.

But their pain was largely ignored. Now, we know that a large proportion of them must have had phantom limb pain and others of them had a type of pain in the amputation stump where anything that touched a damaged nerve in the amputation stump – it would give them a lot of pain and obviously that means fitting their false leg was quite difficult. Their pain was ignored and there are two points to this which are relevant to modern day life: the first is that all the systems for assessing pensions, disability pensions… were based on what they could measure physically. So, if you had one leg missing you got less pension than if you had two legs missing. If you had an amputation above the knee, you got a higher pension than someone who had had one below the knee. So, it was an easy way of assessing the disability. They didn’t assess pain at all as a disability and I think to some regard, we are often actually in that position still today, because pain is difficult to measure.

The second aspect of it is that damage to limbs and amputations and damage to nerves and things was the single most survivable injury, the biggest survivable injury of the first world war. If you were injured in the head or the chest, your chances of survival were quite poor. Most of the people who survived with injuries had damage to their legs or arms. That is exactly the same today with respect to conflict.

We see it both in victims of landmines in places like Cambodia and Sierra Leone, but we also see it in returning soldiers from Afghanistan. And what has changed through doctors in the military particularly – Dominic Aldington is one of them – they recognise pain much more as a disability now, than they did. So these soldiers are more likely to tell you about their pain and they are more proactive about managing it than they were 100 years ago, so we have learnt something about it then. But it is still the same injuries as it was 100 years ago – nothing has changed from that point of view.

Evans: That was Professor Andrew Rice – now taking up the point he was making, the next two editions of Airing Pain along with articles in our sister magazine Pain Matters will be devoted to supporting the needs of veterans injured in service. I will leave you with the words of army veteran Michael Clough whose horrific injuries following a parachute accident in Afghanistan resulted in an amputation and CRPS – that’s complex regional pain syndrome.

Michael Clough: It’s embedded into you from the day that you join the military that you are a fighting soldier. People carry on with broken bones, sprained ankles – it is just a part of the way of life that is embedded into you – that you continue to fight – that is installed into you from the day that you walk through the door at training camp. So if you turn around to a Clinician at Hedley Court and say that you have got severe pain – they know that you have got severe pain, that you are not saying you have got severe pain for the sake of it – you have actually got severe pain of some type.

Evans: Do you think that GPs in civilian life don’t understand that?

Clough: Yeah, I think some of them believe that you are in the pain that you say that you are in. The pain team in the military Colonel Aldington and Sarah Lewis, the nurse – I think they will have provided the GP with enough information. The only trouble is that I think that the transfer of information is all done paperwork wise – a phone call would represent far better than paperwork being submitted via emails and things like that – because you can’t tell a story via written paper – I think it is very difficult for them to explain someone’s pain condition via a text format. I think it would be better for them to ring up and say ‘I’ve got a soldier who’s leaving the military now, he’s got severe pain conditions – this is what he has tried – these are the paths that we have gone down with him and his pain condition is real’ Ten seconds of talking there says more than 2,000 words would do on a written text page.


Contributors:

  • Andrew Rice, Professor of Pain Research, University College London
  • Sheena Derry, Senior Scientific Officer, Pain Research Unit, University of Oxford
  • Leena Vase, Professor of Psychology, Aarhus University
  • Michael Clough, army veteran.

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Making sense of side effects, the power of placebo, and the improving treatment of neuropathic pain

This edition has been funded by friends and supporters of Pain Concern.

Tens of thousands of soldiers in the First World War survived with limb amputations, but doctors and wider society were unprepared for and often unsympathetic to the long term pain they experienced. Professor Andrew Rice brings us up to date with developments since then in treating pain caused by nerve damage and explains what makes neuropathic pain different from everyday pain.

Although the drugs used to treat neuropathic pain may have improved, side effects are still a major problem for many. Researcher Sheena Derry discusses how we can balance out the risks and benefits.

Understanding the harm caused by a drug can be challenging because even research study participants given sugar pills rather than real drugs may experience adverse effects. Psychologist Lena Vase explains that the latest research on the placebo effect shows that it’s always worth a doctor’s time to listen sympathetically to a patient.

Issues covered in this programme include: Medication, neuropathic pain, side effects, placebos, medical history, medical research, comorbidities, psychology, amputation and veterans.


Contributors:

  • Andrew Rice, Professor of Pain Research, University College London
  • Sheena Derry, Senior Scientific Officer, Pain Research Unit, University of Oxford
  • Lena Vase, Professor of Psychology, Aarhus University
  • Michael Clough, army veteran.

Peer Support. Join the community

“Having chronic pain is very lonely.”

Join the community

Subscribe to Pain Matters

Everything you need to know about how to live with chronic pain

Subscribe

 

 

In pain? Don’t understand what’s happening?

“Having someone to help you prepare for your life through pain”

Our Pain Education Sessions

Fundraise for Pain Concern

Help us to help others

Fundraise

 

Today, February 6 marks the 10th annual Day of Zero Tolerance for Female Genital Mutilation. It’s an awful thing to have to commemorate. According to the World Health Organization, about 140 million women and girls are living with the consequences of FGM–the vast majority (about 101 million) in Africa but is being carried out globally; from Iran to Northern Ireland.

Female genital mutilation (FGM) comprises all procedures that involve altering or injuring the female genitalia for non-medical reasons. It reflects deep-rooted inequality between the sexes, and constitutes an extreme form of discrimination against women and girls. The practice also violates their rights to health, security and physical integrity, their right to be free from torture and cruel, inhuman or degrading treatment, and their right to life when the procedure results in death.

The practice is mostly carried out by traditional circumciser’s, who often play other central roles in communities, such as attending childbirths.

Female genital mutilation is classified into four major types.

  1. Clitoridectomy: partial or total removal of the clitoris (a small, sensitive and erectile part of the female genitals) and, in very rare cases, only the prepuce (the fold of skin surrounding the clitoris).
  2. Excision: partial or total removal of the clitoris and the labia minora, with or without excision of the labia majora (the labia are “the lips” that surround the vagina).
  3. Infibulation: narrowing of the vaginal opening through the creation of a covering seal. The seal is formed by cutting and repositioning the inner, or outer, labia, with or without removal of the clitoris.
  4. Other: all other harmful procedures to the female genitalia for non-medical purposes, e.g. pricking, piercing, incising, scraping and cauterizing the genital area.

Here at Pain Concern, and like many health and wellbeing organisations we take a zero tolerance stance towards FGM. We were also awarded funding from Rosa: the UK Fund for Women and Girls to create a project and raise awareness of the long term effects of female genital mutilation (FGM) on survivors, including the often overlooked issue of persistent pain in later life. As a result, we created ‘Protect our girls’, in which Janet Graves (a former producer of BBC Women’s Hour) hears from FGM survivors (including Mojatu’s Valentine Nkoyo) and the specialist midwives and health-care professionals treating them about this culturally-embedded practice and the steps needed to uproot it.

Paul’s entry was engaging throughout, but it included a ‘stop what you’re doing’ moment with Airing Pain – a podcast for Pain Concern about Female Genital Mutilation. This incredibly powerful production dealt with the subject with great honesty and sensitivity. This is really important programme making.

The judges notes from the 2015 Radio Productions Awards in which our producer Paul Evans won the Best Nations & Regions Producer prize for his work with Pain Concern

Key Facts:

  • Over 140 million girls and women alive today have undergone some form of FGM.
  • If current trends continue, about 86 million additional girls worldwide will be subjected to the practice by 2030.
  • FGM is mostly carried out on young girls sometime between infancy and age 15.
  • FGM cause severe bleeding and health issues including cysts, infections, infertility as well as complications in childbirth increased risk of newborn deaths.
  • FGM is a violation of the human rights of girls and women.

For more information on other charities and organisations that deal more specifically with FGM please have a look at these websites:

  • The Majatu Foundation: The group led by Valentine Nkoyo works with young people in media oriented activities by training, engaging and enabling them to progress towards employment, further education and volunteering thus improving their lives. They also run and support girls and women empowerment initiatives both in the UK and Africa.
  • The Girl Generation: A global campaign that supports the Africa-led movement to end FGM.
  • FORWARD (Foundation for Women’s Health Research and Development): By working through partnerships in the UK, Europe and Africa the campaign aims to transform lives through tackling discriminatory practices that affect the dignity and wellbeing of girls and women.
  • FGM Aware: A Scottish based anti FGM group which features SARA’S STORY, a short animated film which has been developed in consultation with women survivors of FGM, and experienced practitioners.
  • Roshni: A Glasgow based group working extensively with minority ethnic communities and currently does a range of work related to FGM in Scotland and regularly collaborate with the Scottish Government, third sector organisations and leading academics on this issue.

We still have a long way to go, but this harmful practice is on its way out, though not soon enough. #EndFGM.

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Interested in trying out acceptance and commitment therapy (ACT)?
Check out this trial of an online ACT programme for people living with long term pain. It’s FREE!

To find out more about ACT for people living with pain, listen to our interview with David Gillanders.

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‘Self-management’ doesn’t mean being abandoned to ‘get on with it’ alone. Support can come from healthcare professionals, family, friends, voluntary organisations or support groups.

If pain is having a big impact, pain management programmes can help people to get their lives back on track. This involves focusing on what’s most important in life – this could be relationships, activities, work – and learning how to be more involved in them without flaring-up the pain.

Top tip: control the pain by finding your baseline. That’s a level of activity you know you can do without flaring-up the pain. From there you can build up slowly.

Find out more: listen to participants and healthcare professionals on the Glasgow Pain Management Programme sharing their experiences on Airing Pain 32: Pain Management Programmes.


Christine Hamilton: If I hadn’t gone on that pain management programme, I probably wouldn’t be here today, that was my last dash, my last hope. I kind of made my mind up I wasn’t going to carry on – sorry – [tearful] I’ve told my husband this as well, so he knows.

Paul Cameron: There are different types of self-management: there’s supported self-management that requires the individual to have a network of people around them to help them and that could be health professionals, volunteer organisations, support groups, family; and then you’ve got the true… the self-management of literally just looking after it yourself.

And actually, it might be likely that the majority of the population do self-manage like that, because if you’re to go by those figures of 18 per cent of the population, clearly, hundreds of thousands of people do not access the charity groups and the pain clinics and their GPs. Most people will manage themselves. And I think we’ve all known when we wake up with back pain and we get on with it, we do things ourselves. Most people manage in that way and that’s self-management as well.

Graham Kramer: I don’t actually like the term ‘self-management’. I think it’s a misnomer; it implies that you’re on your own. And it’s not, it’s very much about a mutual partnership and you’re in it together. And I think that’s one of the downsides of the term ‘self-management’. People think it’s over to you and it’s not entirely at all.

Cameron: But you then have the other end of the spectrum, where people with much more complexity around pain and all the other arms to that in terms of the social and work life and all the impacts it’s having on their life. These people tend to need a bit more support, particularly if they’ve gone through a history of a lot of hospital appointments, different specialists doing different tests and then they end up in a pain clinic. And that’s generally the people we see here, those that require much more supported self-management.


Martin Dunbar: Self-management isn’t just getting on with it, it’s something much more active than that. It’s recognising what’s important to the person, understanding that activity needs to be managed in a certain way – or it helps anyway if activity is managed in a certain way. Plenty of patients of course will tell you that they have tried to get on with it; they’ve tried their hardest to get back to something; they’ve maybe taken their doctor’s advice and gone swimming and they’ve ended up spending a week in bed in agony afterwards and so they struggle to see how that might work. So it is a very active process.

Lars Wiliams: People come to us in the in the pain service at different stages. If they’re at the stage of relatively recent problem or recent diagnosis, understandably, they are still looking for a cure and they can’t envisage leading the rest of their lives with this chronic problem. It’s understandable – people expect that pain is something you just take a tablet for and it goes away. We’ve got all this technology, we’ve got computers, something as simple as pain should be easy to get rid of.

So I think if you’re still at that early stage, then you might take on board on an intellectual level what’s being taught in the programmes, but deep down you’ll probably think ‘well, that doesn’t really apply to me because I’m going to fight this thing. I will get to the bottom of it and I will get it fixed.’ So I think if you’re still at that stage then you probably won’t get much out of the group.

Hamilton: I was refused the first time I was interviewed for the pain management programme because I wasn’t well enough. So the opposite of what the consultant said, that I basically wasn’t well enough, I wasn’t in the right place to be open enough to the tools and techniques. So I was refused the first time I applied for it and I walked out of the interview feeling devastated, but actually I understood why. So I had to pick myself up a little bit and I did pull myself up a wee bit so that when I was interviewed again, I was in a much more positive mindset.

Williams: A lot of the time, some days we will see somebody who has been re-referred two years down the line and they are starting to think, ‘well this is how my life is going to be, so I should now really make the most of it, rather than wasting all this time and energy looking for something that isn’t there.’

Dunbar: I think the most important thing is to help people recognise that medical management has its limitations, I think. Although it can be very successful for some people, there are certainly lots of people where medical management hasn’t helped enormously and an awful lot of people in the middle who it’s helped partially, but then it’s come with problems itself, side effects from medication. So it’s helping people to accept that they’re probably always going to have a degree of pain – that’s a big part of it – but that their efforts around pursuing medical help has only produced limited benefits for them and also produced some difficulties for them frequently.

So that sets the scene for working on relationships, activities, hobbies, work even, despite having ongoing pain. I think for a lot of people that’s the mental shift, I think a lot of people tend to work with the model that if they rested enough, then their pain would settle, then they would be able to get back to doing their things. But that kind of leaves aside the fact that things deteriorate anyway if you’re not doing them.


Cameron: Managing your pain is not about doing less activity, it’s about doing it in a clever way. It’s about pacing yourself. So, for example, if somebody knows says they can walk 100 metres but by the 100th metre they are in agony, they have to stop and their pain is controlling them. We want them to control the pain, rather than the pain controlling them, so we would ask them to walk 50 metres, stop, pause – just have a very short break – another 50 metres.

And then if you keep doing that, you can actually walk 200 metres, 300 metres, 400 metres. So you can actually do more activity but you haven’t burnt yourself out as it were in the first 100 metres. So it’s recognising what your limit is, backing off on that limit and then repeating.

Dunbar: Then we also help people to think about what’s important to them and to set goals around that. Then we look at what’s preventing people from achieving those goals and doing the things that are important to them. Those barriers can be physical fitness because people’s physical health has deteriorated while they’ve had this pain problem. It can be concerns about managing flare-ups, making sure that they don’t exacerbate their pain by doing more. So there’s a whole notion of how to manage activity in a way that will work.

But often, barriers are psychological for people: there’s the motivation that I discussed already, but people also frequently have concerns about what other people might think of them. They might have concerns about how they can manage feeling anxious and stressed when they do put themselves back into situations that they’ve not been in for a while, so psychologists help with that.

****

Kramer: People who are enabled to be in the driving seat of their care, tend to not only live better, live healthily, they often have less exacerbations of their chronic condition. They often require less medication and they often require less hospital utilisation and, fundamentally, I suppose and in health economics terms, it saves money. And so, you can invest in supporting self-management and not only do you have improved personal outcomes, you get improved medical outcomes as well, so it’s a win-win. You also get a much healthier functioning health economy.

Williams: We measure outcomes in terms of things like depression, anxiety ratings, things like chronic pain acceptance score, which is in some ways a measure of psychological flexibility, a measure of how willing people are, or able people are, to live and do things with pain. But often the measures or the changes of measures when you look at them on an individual level, they often don’t correspond that well to the changes that we see just talking to and listening to what the patients say in the group. It is really interesting to watch how people change over the course of the twelve weeks.

Christine Hamilton: Three years ago I couldn’t even walk across the floor and I was only on the pain management programme last year, so the tools and techniques that I learned have got me to the stage I’m at just now. I’m still learning, I’ve still got my L-plates on my back, I still make mistakes and there’s still tools that I maybe look at in the folder now and then, and dismissed at the time, and now I look back and look again.

Dunbar: When the messages have clicked with people, then people do seem to make extraordinary gains – returning to work, for example, or being able to stay in work, doing the things that are important to them again. It involves a lot of work on the patient’s part, though – I think that’s a bit of a difficulty. I think we’re used to a medical system where we’re passive recipients of what doctors and nurses and physiotherapists and OTs do to us. And I think in the UK in general, we’re in the early stages of that journey of learning more about self-management. But I think it’s true not just in chronic pain but in lots of other conditions as well, that there’s an awful lot that people can do for themselves and that maybe the health service isn’t best set-up to provide that, but it’s definitely improving though.

Paul Evans: Has your husband got his wife back?

Hamilton: No, he’s got a better wife back! He’s definitely got a better wife back. He definitely has!


Contributors:

  • Christine Hamilton
  • Paul Cameron, National Chronic Pain Co-ordinator – Scottish Government
  • Martin Dunbar, Consultant Psychologist, Glasgow Pain Management Programme
  • Lars Williams, Consultant in Anaesthesia and Pain Medicine, Glasgow Pain Management Programme
  • Graham Kramer, Clinical Lead for Self-management and Health Literacy – Scottish Government.

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Doctors and patients can both get caught up in an almost endless search for a cure or a clear diagnosis of what’s causing the pain. Searching for a medical solution is understandable, but it can delay people in starting to learn to manage their pain.

With the right support and guidance from healthcare professionals, people can move towards playing an active role in their care, often becoming less dependent on medication.

Top tip: results on MRI scans don’t usually help us to understand what’s behind persistent back pain – many people without pain will have ‘bulging discs’.

Find out more: Pain Concern’s leaflets on medicines, such as Opioids, Antidepressants, Amitriptyline and Gabapentin & Pregabalin have really helpful advice on using pain medications effectively and how to reduce your medications safely. 


Paul Cameron: There’s barriers related to the attitudes of people. There’s barriers related to the understanding of chronic pain and that can be with patients and health professionals, so, for example, patients who have chronic pain but are looking for a cure or are looking for more investigations to find a way to get it cured. They have their own barriers in terms of being able to move forward and actually manage their pain because they’re still looking for that cure, and they’re looking for more investigations, possibly surgery. These are ultimately going to be delays that will stop them really from being able to manage their own pain.

Across specialisms, orthopaedics, neurologists, GP’s, everyone wants to ensure they don’t miss something. You wouldn’t want to be the one that misses something serious, so that’s why these investigations all end up being done for a lot of people in chronic pain.

Steve Gilbert: When we see somebody with pain that has become a problem for the patient, then we’re wanting really to listen to them and find out if there’s something that has started the pain, if there’s anything that we could identify that has made it worse or if there’s anything that’s helped it. And what we look for in medicine are red flags. These are indicators that we might have to do some more tests. They’re not necessarily an indicator that there is an underlying serious problem.

Lars Williams I suppose the bread and butter of the pain service is back pain. That’s probably the most common condition that we see and that’s a situation in which there is usually a clear diagnosis – musculoskeletal or mechanical back pain. There might be an MRI [Magnetic Resonance Imaging] scan that shows wear and tear changes, but it doesn’t really matter – we know the extent of changes on an MRI scan bear very little relation to how much pain people experience.

So, although patients will come to us wanting some further clarification of the problem – ‘I’ve still got this problem. It’s not been fixed. Is there any further test we can do to show exactly where it is? Because if you find exactly where it is, then I’ll be able to have the proper treatment.’ But from our point of view any further investigation would be pointless. In that sense, that particular option… you’ve gone as far as you can in that direction, looking for a diagnosis, looking for an explanation.

Gilbert: If you go on looking for something and doing more tests, what many patients experience is, they’ll get an MRI scan and they’ll be told ‘Oh, look, there’s some disc bulging there’ or alternatively they’ll be told ‘there’s nothing to see on this scan, we haven’t got an explanation for your pain’. And in that situation the patient can feel they’re not believed, the doctors saying there’s nothing really wrong with them.

Williams: The expectation of a patient when they see an orthopaedic surgeon is, they’ve got something broken and it’s easy enough to fix and the orthopaedic surgeon will be operating in a similar mind set. They’re used to dealing with things which are broken. They’re able to see where the break is and they’re able to fix it and everyone goes home happy. So I think what we often see when patients come to us is after having seen orthopaedic surgeons and they’re still in pain, is the sense of frustration that their expectations haven’t been met. That this – whatever it was – as far as the orthopaedic surgeon is concerned, it’s fixed but the pain’s still there.

Gilbert: And of course what we’ve seen on the MRI scan is only the structural components of the spine. Many people get discs that bulge and don’t have any symptoms at all, so when you get to my age, round about two thirds of people have got bulging discs and they’re wandering around absolutely fine – it’s not giving them any trouble at all. But telling them they’ve got bulging discs might plant a wee bit of worry in the patient’s mind.

And similarly, we can’t see what the nerves are saying to each other or the messages they’re sending. So, if we don’t see anything on the investigation, the MRI scan or the X-ray, that doesn’t mean the pain sensing nerves aren’t sending pain messages. Usually, people don’t come and make up pain.

****

Williams: The patient’s story is what you’d expect from the referring letter. So often the referring letter would be saying ‘This woman has knee pain. We’ve done everything we can for her knee, her knee looks fine to us but she’s still complaining bitterly of knee pain’. But then when we have the luxury of 45 minute appointments and during that 45 minutes a different story often emerges. It’s not just the knee, that’s a small part of it – it’s lots of other things as well.

Cameron: If any individual has pain that starts to be persistent, that changes and develops over time, it’s absolutely understandable that someone is going to try and find out what it is. Part of our culture, I think – Western Culture – is we’re brought up to go and see our doctor. Our doctor will find the problem, they’ll send you to a specialist, the specialist will cut out the problem or give you the right medication for the problem. When that sort of process doesn’t happen – and it’s one that’s quite ingrained in all of us I think – I think that’s where the difficulties come.

Williams: An orthopaedic surgeon might have said something along the lines of ‘We’ve done everything we can. This is something you’ll have to live with. You’ll have to accept that you have pain, just go on and live your life.’ And it’s seen by the patient concerned as a very sort of glib and unsympathetic way of dismissing them. So it’s quite a hard sell to take that message and present it as something a bit more positive.

Cameron: You’d think well I must be at the wrong specialist, so I’ll have to go back to my GP and try and get to a different specialist and that goes on and on and on, until eventually everyone realises, that actually, there is nothing else that can be done in terms of surgery, in terms of different medications, for example. And the patients themselves come to that realisation, but that can be a long process. Some people come to that realisation very early but others – in the main I would say in my experience – come to it a lot later.

****

Gilbert: If a patient has some worries that there might be something serious underlying, then I’ll explain I’ve had a look at you and I’m pretty sure that everything is structurally sound here and I’ve found a good explanation for why you’ve got pain. I’ve found a bit that’s really sensitive and is really tightened up and otherwise healthy, so I think we can go ahead with a rehabilitation approach.

Carmen Murray: To understand my pain, he [Dr Steve Gilbert] said to begin with it would be a massive help to me to understand what this pain is that I’m going through. So like, he was always recommending books for me to read, websites for me to go on… some people might go home and think this isn’t going to help me, [but] it has helped. So that’s what they’ve done to begin with, just tried to be there to support me.

My consultant’s really good. He gives me a phone call every two weeks to see how I’m doing, which is great. You just feel like somebody is on your side, that you’re not trying to battle against somebody, somebody’s there with you, they’re going through it with you in a way.

Gilbert: Carmen had her surgery on her spine and she continues having an awful lot of pain, which was managed with really strong painkillers and when I had a look at her back, there was the scar there, but there wasn’t any pain in the scar, and the muscles were very tight and there was lots of sensitivity. And that was despite her having taken all her painkillers.

Murray: Understanding the problems of being on long term painkillers and how maybe reducing them… to begin with I thought, well, surely if I’m going to reduce the painkillers, I’m going to be in more pain. But then trying to learn that this might not be the case, that my body’s own painkillers will start to kick in and might even do a better job. And I have a lot of problems sleeping, bad dreams constantly and I’ve learned that this could be a problem with the painkillers as well.

Gilbert: The way that the nerves were all working was fine, so there wasn’t any deformity and the nerves were all working and I would say to her ‘Your spine’s quite strong now. We need to try and get things to be more relaxed and less sensitive’. And she’s made a massive improvement just because of that – a lot more confidence in her back and the way things are working.

Murray: What they’ve helped me with is knowledge and just being there to support me through this, is the main thing, just feeling like I’m not completely alone in all this.


Contributors:

  • Paul Cameron, National Chronic Pain Co-ordinator – Scottish Government
  • Lars Williams, Consultant in Anaesthesia and Pain Medicine, Glasgow Pain Management Programme
  • Steve Gilbert, Consultant in Anaesthesia and Pain Medicine, NHS Fife
  • Carmen Murray

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Your GP is likely to be the healthcare professional who’ll be most involved in helping manage persistent pain, but it can sometimes be a difficult relationship. People in pain and their GPs both often feel that there isn’t enough time to deal with a problem as complex as long term pain.

There is no ‘magic pill’ for pain. As with any long-term condition – like diabetes, for example – the best way forward is for people living with pain and their GPs to work together to manage it.

Top tip: make the most of your next appointment by noting down beforehand one or two things that you most want the consultation to focus on.

Find out more: Pain Concern’s Managing Medical Appointments leaflet gives guidance on getting the most out of a consultation.


Dianne Connor: We’ve been brought up that if you have a headache, you take a paracetamol. You’ve got an infection – you go to the doctor who writes you a prescription for antibiotics. When you have a pain, you go to the doctor, he gives you a painkiller. That’s how everybody believes pain should be dealt with. So I think there’s a huge education problem, from the patient’s point of view.

Graham Kramer: All we’ve been able to focus on is the medical management of people with long-term conditions. And it’s very, very limited. I think it’s creating a huge burden of complexity, in terms of multiple medications and things, for people.

Connor: The one GP that does understand – she’s very good, but I can’t always get her, so I don’t go to the other GPs who don’t understand.

Kramer: The evidence does suggest that it’s socialising our patients into being passive recipients of care. Or socialising them into being in a relationship of learned helplessness on the healthcare system.

Connor: So if I go with another pain or something strange going on and I can’t work out where my pain is coming from, I have to start at the very beginning, and in a 10-minute appointment… [sighs] You’ve no hope.

When you’re diagnosed with something and have a chronic pain condition, you want the magic pill! So somebody telling you – ‘well, basically you have an incurable illness and, by the way, you’ve got to manage it yourself… People would not take that in the beginning, that isn’t what people want to hear. But at the end of the day, that is the way forward; and it is the only way forward is to self-manage your pain. And I don’t know how… I mean, that would have to be very cleverly introduced to people, the way you tell people and when you tell people. ‘Cos everybody’s different.

Kramer: I think one of the difficult conversations I have with my patients is getting them to some sort of acceptance, that I don’t particularly have a solution, but trying to be very positive, that I think that there’s a lot that we can do to help. And that we could help by working through this problem together. And I think I want to emphasise that it is very much… I see myself… and often a lot of my patients that I have – we have a very strong positive relationship anyway – so we can begin to use that and build on it, to try and work through the quite intolerable suffering that they’re experiencing.

Connor: I was at a meeting not last week, the week before, where there were two GPs there. And they were in the group that I was working in. And their definition of people with chronic pain was the golfer who comes along, who’s the nuisance patient, who plays twenty rounds of golf a week, who has hurt his knee because he’s playing twenty rounds of golf a week. I was shocked, because I was sat in this group and that’s how they deemed chronic pain – and I thought, ‘Thank goodness you’re not my GPs!’ But I [also] thought that that’s very typical, is chronic pain is [seen] as a nuisance!

Paul Cameron: It’s easy for me, working in a pain clinic who has the luxury of time with patients, to be able to get a really good understanding of that one particular problem. Whereas a GP may know this patient over a long period of time, so they have the time in that regard, but in individual appointments I think they have, on average, about 7 minutes! And that 7 minutes is based around ‘Do they have something really serious, as in life-threatening, or not?’ And after that I think it becomes very difficult for them to actually manage pain.

I find, certainly for patients with complex long-term pain, that it does require that degree of time to be spent with the patient, partly so the patient feels like they’re understood and listened to. And I think when they go into a GP appointment and then quickly back out again, they possibly don’t feel very well listened to. And having spoken to GPs, I don’t think for one minute that it’s because they don’t want to, it’s just because they aren’t able to in such a busy clinic.

Carmen Murray: GPs aren’t experts, you know, in certain fields and obviously they have an overall knowledge of medicine, so it’s sometimes trying to make them understand when you’re in pain how much pain you’re in. Like previously – now I’m trying to reduce my painkillers – but previously when I was in a lot of pain years ago when asking for more painkillers. And you want to be able to, but you’ve got no way of proving to them that you’re in so much pain.

Sometimes you can sort of feel – I don’t know whether this is just a personal thing – but, worried that they’re sort of looking at you and asking [themselves] ‘are you just looking for more drugs’? And you never wanted to be in this situation on your own, where you’re relying on drugs just to get you through the day…

Cameron: We encourage patients when they go to the GP to be clear about what they want to ask. But sometimes they’ll go with the list. And the list is too long, the GP has to essentially go through the list and almost pick out the ones that he or she may think are the most serious ones – and that might not match what the serious ones are to the patient, because they look at the list and think, ‘Okay… which one of these could indicate cancer? Or something [else] more serious’.

And the patient might think, ‘that isn’t what I wanted you to look at, the most important one was at the top of the list’. And, of course, then you get that mismatch. But it’s a 7-minute appointment, so you can understand why these attitudes start to generate –misunderstandings between the patient and the professional.

Murray: There was one time when she asked me if I was getting pain in my legs. This was about a month before everything was found out. And I explained to her, ‘No, I’m not getting pain in my legs, but I’m starting to feel numb, they’re starting to feel really numb.’ And her response was, ‘That wasn’t what I asked you.’

Cameron: I have to say, I was involved in a pilot in Arbroath in a GP practice that was kind enough to let me invade their practice and try to identify patients that might be at risk of developing chronic pain, just through the medications that they were taking. And what I found really was quite stark – and I didn’t appreciate it until working with them – was just looking at their computer screen: they had half an hour per patient, which I thought isn’t very long, because I’m used to a bit longer with my patients.

But then I saw the lists of the other GPs in the practice and I was just taken aback by the sheer number they were seeing in a day. And at that point I thought it really made sense as to why patients feel like they’re not getting very much time and GPs feel like they’re rushed and they have to prioritise their appointments. And they have to prioritise what they talk about during the appointments, as well.

Kramer: I think we need to have more training in having these different types of conversations with our patients. I went to a workshop recently – a group of very experienced GPs – and we were looking at changing the approach to the management of people with diabetes. The doctors found it very, very hard to change from their traditional role of being in control. And they were trying not to be! They couldn’t help leaping in at certain times and taking control.

Connor: There was this meeting that I was at two weeks ago, where it was about the GPs in Fife to attend. And hardly any of the GPs I knew were there. So, I think, it’s like you can take a horse to water but how do you make it drink…?

They need to look at the whole person and try to understand this person – that this person isn’t a nuisance, that this person needs as much time as the diabetic or somebody with cancer.

Murray: I described the pain as much as I could. I was telling her that I wasn’t sleeping. I was pacing the room. I fell down the stairs at work because my legs were starting to go so weak, you know… I’m not really sure how I could have explained it better.

Connor: We need the same time or understanding.

Murray: What you want from your doctor is somebody who’s actually listening to you.


Contributors:

  • Dianne Connor
  • Carmen Murray
  • Paul Cameron, Physiotherapist
  • Dr Graham Kramer, GP

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Pain can involve a lot of loss – of friendships, work or plans for the future. The emotional impact of these losses as well as of the pain itself often hits people hard.

People with long term pain can find themselves struggling with low mood, depression, anxiety and isolation – this can in turn make the pain worse. It’s important to tackle these emotional impacts of pain as well as treating the pain. This doesn’t mean that the pain is ‘all in the mind’.

Top tip: learn more about pain. Many people find that, like Carmen and Diane, understanding more about their pain makes them less anxious and can help them to start becoming more active.

Find out more: improve your understanding of pain by listening to Pain Concern’s interview with Lorimer Mosley, one of the authors of Explain Pain.


Marion Beatson: I happened to fall at work and landed on my coccyx. And I have nerve damage between the discs, so the left side is quite numb and the right side is starting to wither the same way. And with that comes a lot of pain.

Dianne Connor: The pain was like nothing else I had ever experienced. I used to pace the floor in the middle of the night… It was like somebody was taking a knife and stabbing my arm.

Carmen Murray: I have chronic pain because I had a tumour which was found on my spine, twisted around my spinal cord, which resulted in numerous operations. My spine eventually collapsed, then it had to be straightened again, which – all the operations and all the stress on my spine – has left me with pain.

Beatson: I had a one-year-old daughter at the time and I couldn’t lift her. I couldn’t get up with her through the night. My whole life totally changed, so my whole family’s life totally changed after I fell. And, due to having the pain, I started to get severely depressed and I had to have help with my daughter. My mum had to come over nearly every day to help me look after Chloe, which was hard to accept. The fact that I was in that pain, that I’d done it all myself, and wasn’t enjoying having a one-year-old child, and then at the fact that I couldn’t do the things for her that a mum should be able to do was hard. Very, very hard at the time.

Connor: I lost my job very early on in this, because I got ill-health retirement. So there’s a huge amount of loss involved. I lost my hobby, because I couldn’t sing and dance anymore, so everything was about loss. I’d never been an angry person, and I suddenly became this really angry person and I was really down, really depressed…

Murray: When my daughter was that age I was a lot more unwell than I am now, so… [sobs]. Sorry. I’m just gonna calm down a minute…

Martin Dunbar: I think it’s fair to say that an awful lot of people with chronic pain develop emotional problems over time, probably 50 per cent of them, I would think. They become depressed. They become anxious. They become panicky when they go out. They become socially isolated. They have difficulties within the home, within family functioning. An inability to perform their normal social roles, if you like.

Murray: Most of the time was sort of spent in the bedroom or on the couch and my daughter was brought into the bedroom with me to spend time with me. Or we would go out, with me in the wheelchair and she would run around and play. [The pain] stopped me from being the parent that I needed to be at that time. It made me quite jealous when I’d see other parents out pushing their buggies and prams, and I was unable to do that because the pain was completely debilitating at that time.

Connor: My son still wanted his mum, you know? He didn’t want his mum to be this person who was falling on the floor and couldn’t get up of the floor… So I became a person that I didn’t know anymore. I was lost, I was completely lost! And I became isolated really very quickly early on, because they were putting me on medication that made me drowsy, sluggish, I wasn’t able to drive, I was stuck in the house here.

Dunbar: When people have pain they naturally cut back on a lot of activities, so there’s the losses involved with cutting back. So they maybe don’t see friends as much, they’re maybe not doing as many things as they would that were important to them previously. But I think also just not having that degree of social contact, not having that degree of involvement, causes people to develop emotional problems. People lose their confidence in social situations.

Connor: People didn’t know how to take me, so people didn’t visit or, if they did visit, they didn’t understand who this person was that I had become, because I was cranky, I was bad-tempered or I just sat and stared into space because of the medication. So I became really socially isolated very, very quickly, very early on.

Dunbar: If somebody has an emotional problem to begin with, when they have an accident – for example, they hurt their back or whatever starts their pain problem – I think it makes it more likely that the course of that problem is going to be protracted. Even if somebody didn’t have an emotional problem to start with, I think emotions start to play a part in the exacerbation and maintenance of a pain problem. There’s a direct link between feeling anxious and feeling depressed and pain, so I have lots of my patients tell me that when they’re feeling stressed, their pain is a lot worse.

Graham Kramer: We often find people have pain for which there is no disease, if you like, that we can cut out or treat or make go away. And for some people, that can be very difficult – for the healthcare professional to admit that and it’s often very difficult for the person to hear that. Because all the messages they’re getting is that there’s some horrendous disease going on – pain is a danger signal – and then the less we find something perhaps people perceive that their symptoms aren’t being validated. And it may be they think the healthcare professional thinks they might be fabricating it, malingering it, or all these other sort of negative associations.

Beatson: He thought I was actually imagining it. He thought I was actually pretending. That’s the way I looked at it. And I came out one day and I just cried because of the ways he didn’t understand.

Kramer: People turn around and say ‘The doctor’s turned around to me and said “It’s all in your head!”’. And I don’t think that doctors do turn around and say ‘It’s all in your head’ but I think that’s often what people hear. And so it becomes really complex.

Beatson: I wanted to hit him, to tell you the truth, because he just did not listen to me. He just told me to keep taking ibuprofen and co-codamol. And I ended up near enough overdosing because I had to take extra to keep the pain – not at bay, but at least a little bit better, to help me cope with life and day-to-day things I wanted to do. I was taking like 12 ibuprofen and 12 co-codamol at the same time – well, in a day, rather. And he never flagged up the fact that I was getting repeat prescription after repeat prescription.

The chemist commented on it one day and she told me to go back and see him again, but when I went back he actually told me to go back to work. He signed me off as sick and went ‘go back to work’, [saying that] I’ll be a lot better when I go back to work and start moving again.

Kramer: People begin to think they’re not being heard or understood. I think it, ultimately, can easily slide into a very dysfunctional relationship and a dysfunctional experience and frustration and anger with the healthcare system that they can’t be fixed.

Beatson: He never listened to a word I said. He did not understand what I was going through.

Dunbar: It’s quite plausible to suggest that some people see depression and anxiety as a natural consequence of having pain and all the limitations that come with that. That can then prove to be a barrier to getting those emotional problems helped and treated, because health professionals might say that this is not going to improve until the underlying pain problem is resolved and I think that isn’t the case. We certainly find that people coming through these programs, where we’re not helping their pain necessarily, these approaches do help their emotional problems significantly.

Connor: I started to be attached to the pain clinics. So, it was very fragmented – I was getting an acute service, I was being treated as an acute patient, but I’d started to still be under the pain clinic, but because of the waiting lists… So during that time they told me to read the book Explain Pain and I think every patient should read that book time and time again. I actually think every patient should be given that book.

The visual description of pain, all these contorted figures describing how pain is – that’s how my pain is! And I thought ‘here’s somebody that’s understanding. It’s explaining to me why my pain is; why I’ve so many strange, odd pains; why it’s gone to different parts of my body. But that’s okay, I can understand that.’

Because if you don’t understand pain it creates fear. And when you have fear, it creates all these all these other huge negative emotions, all these chemicals releasing in the body which actually make your pain worse.

Murray: A big thing for me personally was to learn about my pain. I’ve read some books now about what pain is and that seems to help massively. You have so many doctors that are saying different things to you and sometimes you’re not really understanding what they mean when they’re saying ‘Oh, your back’s firing off signals’ or whatever, you think ‘What does that mean?!’ Whereas now I understand what that means, I understand how pain has occurred, so when I get pain it’s not so scary anymore. I feel like I can understand and I know how to move past it and deal with it now.


Contributors:

  • Marion Beatson
  • Dianne Connor
  • Carmen Murray
  • Dr Martin Dunbar, Consultant Clinical Psychologist
  • Dr Graham Kramer, GP

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‘You have to want to live again.’ That’s the key to managing pain, according to Diane. It can be a long, winding road, but many people living with pain have learned strategies that help them to get the most out of life alongside their condition, rather than being dominated by it.

Top tip: make pacing more appealing. Start by choosing an activity you find rewarding and enjoyable. Then, build up slowly and steadily to doing more.

Find out more: Pain Concern’s booklet A Guide to Managing Pain is a great place to start learning about the things you can do to manage your pain, including pacing and dealing with flare-ups.


Christine Hamilton: I’m in pain 24/7, so 24 hours a day, seven days a week.

Dianne Connor: It’s hellish pain at times, I mean it’s just a monster.

Helen Rice: I was in a lot of pain, trying to hold on to the straps, or doing all the things that you have to do as a commuter.

Hamilton: It never goes away, it does flare up depending what I’m doing, what activity I’m doing. If I push myself too much, then it flares up more.

Rice: I was struggling and it was becoming very stressful, because if I couldn’t get a seat then I was going to be sore for the rest of the day, and extremely tired.

Connor: I call it the dragon, because it undulates and does so many things and breathes fire.

Rice: I actually went into hospital for three weeks and during that time I learnt a lot about the pain cycle and self management techniques. And, really, I suppose I had the revelation that there was not going to be a pill that would fix this and there was not going to be an operation that would fix this and that basically this is the body that I have, this is how it will always be, but there are things that I can do to help manage that body to make it as good as it possibly can be.

Hamilton: It means that I can’t do the things that I used to be able to do, but I’ve accepted that now, with the training that I’ve been given. I was very fortunate to be lucky enough to be accepted onto the Glasgow pain management programme. And on that programme – it was a ten-week, half a day a week session and we were taught different tools and techniques to help to self manage pain ourselves.

The kind of things were understanding our values, what’s important to us, setting some goals and then from there setting an action plan which would help me become more mobile, more flexible and achieve my goals.

And then after that they gave us a toolkit of different tools to pick on, from things like hot words, using hot words and what they mean to us. ‘So I can’t do this’, ‘I won’t do that’, ‘I’m going to be sore if I try this’. To acceptance, so acceptance commitment therapy, which was a tool that they taught us which I hadn’t come across before, which is around accepting what you can and can’t do, accepting that I’m going to be in pain for the rest of my life now.

Connor: I don’t think you really move on until you accept your pain. Once I was moved on to the pain clinic I got a psychologist. She said ‘there isn’t one day you waken up and there’s a great big banner with balloons that says “acceptance”’. She says ‘you don’t just suddenly waken up and go, “I’ve accepted what I’ve got, I’ve accepted my pain”’. She says ‘it’s a long journey that you’re on and you’ll slip on and off the path, the road will twist on your journey. But in the end’, she says, ‘it’s just a gradual thing’. And that’s how it happened. I can’t tell you the day I accepted I had CRPS and I had chronic pain, it was just a slow progression.

Rice: I had very simple physiotherapy to start with. I was exhausted, I couldn’t do very much at all, but once I left hospital I had a fantastic community physiotherapist who visited me at home so that I didn’t have to get to appointments, which had been a big problem in the past. And we just built it up from there and eventually I was well enough to go swimming, so I swam. I remember going into the swimming pool, hadn’t swum for many, many years, I got in the water and I swam one length and then I got out.

Hamilton: If you change your language to say, ‘I can’t do 10k, but I can do yoga’, so it’s different ways of doing things. ‘I can’t pick this up, but if I move differently I might be able to pick that up.’ So it’s a kind of positivity around your negative thoughts and noticing how often you do that, because they drag you down. So for me probably 80 per cent of the tools that I learnt were around the mind and using the mind much more effectively.

Rice: A few days later I did the same, but I swam two lengths. And I said that once I could do forty lengths, which is what I used to do years ago, that would be a sign that it was time to find the next kind of physical goal.

Hamilton: I think if you don’t have little goals, you’re kind of aimless, you don’t have anything to achieve for, or get out of your bed for in the morning when you are sore. So little things, little tiny goals, like I’m going on holiday this year. So to be able to be planning for next year, or for in six months, or even tomorrow is a huge life change for me, because I couldn’t plan any day before. I didn’t know how well I was going to be each day. So for me I know I can commit to going to London in September and know I can go on holiday in June, so I know now that I can do that. So that’s commitment for me and aiming for things and putting in place different techniques to get me there.

Connor: Somebody told me this early on, that somebody with chronic pain, you only have so many spoons in a day and every day how many spoons you have to use is different and so instead of saying ‘I’m having a bad day’ or whatever, we talk about how many spoons I’ve got. So I’ll say to my husband Paul, ‘I’ve not got many spoons today’ or ‘I feel I’ve got a lot of spoons today’.

So that helped me learn, because I did the typical things. When I had a good day I would just rush about and try and do things and then I’d be bedded and I’d be ill for days or weeks after. So I then learned how many spoons I had in a day and I learned that I could actually start to do things.

I think they use it as pacing as well, but I don’t like that word, because the hospital, everybody was ramming that down my throat, pacing, pacing, pacing. So in our house it’s called ‘the P word’. Because I don’t like that word anymore because it drove me round the twist because I couldn’t learn to pace in the beginning, you know, I would try and do something with my hand and the pain would just be… you know, so I found how many spoons I had works.

So that was how I started realising that in amongst exhaustion, the tiredness, the pain, that if you learn just to do a little bit, then a little bit crept on to doing a little bit more, a little bit more.

Rice: The tactic of pacing is one of the hardest things that you’ll ever try and learn to do. And you almost have to keep relearning it, or I do anyway, because your body and mind, it doesn’t come naturally, I think, to a lot of people. The temptation is always to do a bit more, and then when you have a flare up and you have a bad day it can be very disheartening.

Hamilton: Pacing is really difficult for me. It was something that I hadn’t known anything about before, I hadn’t come across it before, because I was always a hundred miles an hour at everything, so car at full throttle is the way I explain it. And obviously if you do that with a car bits fall off and that’s me, that’s me in a nutshell. I know now that I’ve got to change gears for different situations. I know now that I’ve got to sit quietly sometimes and gather my thoughts and re-centre myself and I use my mindfulness for that and yoga for that.

Rice: One of the things they explained to me in the hospital, we sort of mapped it out, was when you live like that, in the boom-bust cycle, you might start off with having a good day and a bad day. And over the course of time what you end up with is a good day and then six bad days and the recovery time seems to take longer and longer.

Hamilton: For me pacing means if I’m in the office, I don’t wear heels, if I’m out of the office I wear high heels. If I’m in the office and I’m sitting at the computer a lot, we’ve got intelligent lighting so it’ll go off every half hour, so I move. And I don’t just move a wee bit, I’ll go up to the different floor to go to the toilet. So there’s all different things about pacing in there.

It’s about knowing your limits, and not pushing yourself so you have that, you’re fine one day, lying flat on your back the next day, you’re fine the next day then you… So it’s about finding that balance, what we call ‘the baseline’. And then from the baseline it’s like pushing on each, not pushing on, but moving forward each day a little bit more. So I now can do the gym, I can now do, you know, two and a half k walk, but I can’t do a 10k run.

Rice: It is a continual battle to remind myself, you can’t do all the things. Prioritise, I rule my life by an online calendar, where I colour code rest time, as well as activity time and try and stick very closely to that. It’s not always possible, but wherever possible.

Hamilton: Pacing is still difficult for me, it’s something even today, it’s a mind thing for me now, I need to change my mindset, because my mind is still at a thousand miles an hour, but my body is not anymore. So I’ve learnt how to listen to my body, and manage that. But my mind is still a thousand miles an hour. So for me, that’s where my mindfulness comes in and my yoga, I do yoga every morning and at classes at night. So for me that’s when I get that time out. The stopping and then I realise. So sometimes I have to catch myself, that I know I’m pushing too far, or too hard and I just stop. I can just let things go now.

That’s something I couldn’t do before, was let things go. So, for example, when I was doing the garden before I would blitz it in an hour and a half. I can do a bit and go off and have a cup of tea and then do another bit and then come back or maybe another day and do something else, because I still enjoy doing it, but I can’t do it as fast. And I’m not frustrated anymore, that I can’t do it that quickly.


Contributors:

  • Christine Hamilton
  • Dianne Connor
  • Helen Rice

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How children can express their pain in art, plus tips for parents

To listen to this programme, please click here.

‘In hospital. Don’t know what’s going to happen to me.’ These words, written by a child asked to describe her pain after surgery, speak of the anxiety caused by a failure to reassure and explain.

This edition of Airing Pain focuses on the communication challenges faced by children and those caring for them. Producer Paul Evans hears from Alyson Twycross and Bernie Carter – both are nurses and academics specialising in children’s pain – about how these barriers can be overcome using art produced by the children to represent their pain and its effect on them.

Alyson Twycross explains why it’s important for children to be informed and involved in decisions about their care. She also gives tips for parents on helping children recover from surgery and minimise the risk of developing post-surgical pain.

Issues covered in this programme include: Children and young people, communicating pain, family, arts and crafts, post-surgical pain, arthritis, managing consultations, medical research and misconceptions.

Paul Evans: This is Airing Pain, the programme brought to you by Pain Concern, the UK charity providing information and support for those of us living with pain and healthcare professionals. I’m Paul Evans and this edition has been aided by a grant by the Stafford Trust.

Alyson Twycross: When I walk round the ward and see my students, staff nurses would say to me ‘ugh, having the parents here, they make the child worse’.

Bernie Carter: However kind and nice and lovely you might try to be, you’re still an adult and there’s always going to be that power differential between yourself as an adult and a child.

Twycross: We need to educate the parents about the most appropriate way of helping their child cope with painful procedures, because if we’ve not been doing it and they then go ‘there, there child, don’t worry’, then that shoots the child’s anxiety up. And, actually, telling someone not to worry perhaps suggests there’s something to worry about.

Evans: How do children – patients – and adult health professionals communicate with each other when their worlds are generations apart? In the previous edition of Airing Pain I met Zara and Amy, two teenagers in their GCSE years, both living with painful forms of arthritis. They’d been telling delegates at the Northern Ireland pain summit about how their conditions affect their daily lives and in this edition, I want to pick up on something they said about explaining their pain to other people, contemporaries and adults, starting with Amy.

Amy: You find yourself telling the same explanation to everyone. So when people say ‘Why do you have a lift pass or why are you limping?’ And you tell them you have arthritis, there are two responses: either, ‘what’s arthritis?’ ‘or my family member has that’.

So it’s kind of the same story over and over again, but I think that once you tell your close friends, everybody else kind of gets into that ‘Well, she has arthritis, everybody knows that’. Whereas, when I started first year two years ago, I had to tell a whole different year of people that I had arthritis. And there are still people in my year now that still don’t know, but when they ask I’m not offended or angry, I’d rather they ask than be confused, which – I think a lot of people are afraid to ask because they don’t want to offend you. But it’s really not offensive because I’ve had this illness for five years and it’s just kind of a part of my life that I’m okay with, so they should be okay with it too really.

Zara: Even though we’re still quite young we don’t act in the way children would when it comes to it, you know if we have a problem, we’ll tell the doctor, we won’t ignore it and hope for the best [laughs].

Amy: I don’t like it when things are sugar coated when you go to the hospital, which they aren’t usually, the hospital are very good with things like that. They’re very good, they tell it like it is. But when people sort of dance around the subject of your disability, it’s more annoying for us than upsetting because you just want to get to the point. If you have a question ask it and if you want to know something, ask it and if you want to say something, say it, we won’t get offended unless it is offensive, so I think that’s the big thing.

Zara: Uh hum, yeah, definitely.

Evans: So Amy and Zara, both in their mid-teens have the maturity and confidence to engage with their contemporaries and healthcare professionals about their conditions. They don’t like it when things are sugar coated but if they have a problem they will tell the doctor.

Now describing one’s pain is difficult enough for adults, but for children younger and less confident than Zara and Amy, being interviewed by doctors and nurses in a hospital or clinic situation can pose significant communication issues on both sides. Alyson Twycross is head of department for children’s nursing at London’s Southbank University. She also does research in children’s pain management with children, young people and parents. And she faces the same issue in her research as any health professional would in a consultation.

Twycross: One of the issues with the interviews with post-operative children, who were 48 hours’ post-surgery, was that I had to have a variety of different methods because some of the children had surgery on their jaw and they weren’t very keen on speaking to me. I got them to write the answers instead and with the younger children, I used the draw and write technique, which is where you get them to draw a picture and write a few words down and then you talk to them about their picture.

Evans: So, if I were a child, it’s getting a visual representation of my pain.

Twycross: Yep, how it feels to you. One of the things about pictures is that you often get different data to what you might expect. Like one of the pictures I got – and, actually, only two of the children did the draw and write technique and one child clearly didn’t understand the question, so I didn’t use that in my data analysis – but the girl that did draw a picture wrote on it ‘In hospital, don’t know what’s going to happen to me’, which suggested to me that she hadn’t been prepared for her surgery and that wasn’t something I thought would come out of my data. And if I’d just been asking her questions about her pain after surgery, I perhaps wouldn’t have got that information about the fact that she was anxious or worried because she didn’t… no one had told her what was going to happen properly.

Evans: Actually, it sounds really scary to me.

Twycross: If we’re facing new situations and we know a little bit about what’s going to happen, it’s far less scary than just being told that you’re having something done to you. And, actually, [excitedly] I had a crown done on my tooth a couple of years ago and I meant to tell my dentist at the time, that he should have given me better information because I had no idea I was going to have a temporary crown and what it was going to involve, I kind of just blithely turned up at the dentist. That really illustrated to me the need for information so you can prepare yourself for what’s going to happen.

Evans: Dealing with children is obviously vastly different from dealing with adults. How do you get them to explain what’s going on in their minds, their pain and things like that?

Twycross: I’ve got nieces and nephews who range from fourteen down to nine months and, obviously, when I’m talking to them, I’m talking in a slightly different way to the fourteen-year-old than the six-year-old. But the six-year-old, you can have a proper conversation with them, but you have to use words that are within their vocabulary and understanding.

Evan: It’s not talking down to a child, it’s talking at their level.

Twycross: Yep. I think it’s really important not to talk down to them, sometimes adults can appear quite patronising. One of the things I’ve been quite good at is talking to children at the right level. I’m the eldest of five children so maybe that helps but I do sometimes see adults change how they’re talking when they’re talking to a kid. And I kind of think that’s insulting. I don’t know what children think, but they must notice that some people talk to them as if they’re a normal human being and other people appear to be a little bit patronising and maybe talk down to them.

I educate, at the minute, just over 250 student nurses a year here in my department and they’re training to be children’s nurses and one of the things they do is about communicating to children, young people and parents. And they need to know how to communicate with children at different levels of development, different ages, children with cognitive impairments. They need to be able to communicate with children of two, five, eleven, sixteen. There are challenges at sixteen as well as at two.

Evans: I know [in a low voice]!

Twycross:[ Laughs] And also – you’ve clearly got teenagers or are involved with teenagers [laughs] – and also talk to parents and actually, parents have differing needs as well and understand more or less about what’s going on, depending on their experience and education, I guess.

Evans: Do you talk to children with their parents or without their parents?

Twycross: For research purposes, there is a huge… a growing body of evidence – probably not huge – about the pros and cons of having parents there. I usually give children the choice. The study I was talking about, which I undertook in Canada when I was on a sabbatical there a few years ago, the parents were all there. And I think maybe in the hospital setting, that’s not so much an issue but I know that some of my colleagues, who have interviewed children in their own home, when the parents have been there and the brother and the sister have been there, there’s kind of been a bit of interference ‘no, no, no, no – that’s not really what you mean’.

And, actually, one of my PHD students was interviewing a child about their pain and asked the child how much pain they were in and he said ‘five out of ten’, and his mum pipes up ‘no, no, no, no – it’s a two out of ten’, and then he went ‘yeah, yeah, yeah, two out of ten’. So I may have shot myself in the foot about my argument because that was in hospital. But I think there are pros and cons and you need to be aware that the child might feel more comfortable if the parents are there, but are they going to butt in and influence the child’s responses and I guess you’ve always got to have that at the back of your mind.

Evans: One of the things that, as a parent and a grandparent as well, is that I can remember taking my son as a four-year-old to the hospital because he had knocked himself out. And he’d had a row for doing it [Twycross laughs] which made me feel really good. I was more emotionally battered by it than he was and I just wonder if it’s a good thing to have a parent around sometimes.

Twycross: It’s interesting, I think we do need parents to be there in hospital with the children, because I think it does help the children. I remember when I started my first placement in paediatrics when I was a student in the mid-eighties, parents were allowed to stay overnight. And then when I became a staff nurse on the same ward there was a new sister and we had parents on camp beds, so it was a bit of a nightmare climbing over beds to give IV [intravenous] antibiotics in the middle of the night or to see to a child but I think children are better, and the research evidence supports that. But we also need to reflect on how having a parent there impacts on how the child behaves.

We know for example that in relation to procedural pain, like painful procedures, that if the parent goes ‘there, there, don’t worry’, we now know that that makes the child more anxious. And so, if the parents are going to be involved with the child’s care, we need to educate them about the best way of reassuring their children. There’s some research from the US and Canada, where they’ve actually trained parents to use the right kind of words before the painful procedure. And the child’s had far less pain during the painful procedure and been far more settled.

So having parents is a good thing. Finding out about this research in Canada and the US solved a bit of a problem for me because when I walked around the wards to see my students in some of my previous jobs, staff nurses would say to me ‘having the parents here, they make the child worse’. And, actually, knowing that we need to educate the parents about the most appropriate way of helping their child cope with painful procedures, explains that, because if we’ve not been doing that and they then go ‘there, there dear, don’t worry’, that then shoots the child’s anxiety up.

Evans: That’s really interesting because my mum was a nurse and she would say having a parent anywhere near a child in hospital – this new-fangled thought that having mum and dad staying with the child – keep them away, they’re only interfering. What you’re saying now – correct me if I’m wrong – is that sometimes, if I as parent went and gave my child a huge cuddle, what I would think as a supportive cuddle, it’s actually telling the child [in a low voice worried voice] ‘Oh, this is going to hurt’.

Twycross: And actually, telling somebody not to worry perhaps suggests that there is something to worry about. We know developmentally and psychologically that having parents there is a good thing. I’m just doing some sociology of childhood modules and I’m trying to use those modules to understand why we don’t manage pain as well as we could in children.

And I think one of the issues is that if you look at the literature about healthcare consultations, medics and nurses to an extent, will defer to the parents, rather than asking the child. I’m not advocating that we don’t have parents there, but we actually have to be sure that we involve children in decisions, even young children. That we talk to them about what they want, as well as talking to the parents and don’t assume that the children are not competent to be involved in decision making.

Evans: How do you teach your nurses to speak to parents?

Twycross: They have various scenarios. One of the things I used to do in one of my previous organisation which I really liked, in the first year they did a snapshot and it was focusing on communication. There were three or four different people they had to communicate with, so a parent, a child, an adolescent. By the end of their first year, there was jargon they had picked up and we’d do a trial run and we’d go ‘Do you really think the parents or child are going to understand that?’ So I actually quite like that model of assessing them in a skills lab situation so that they can practice their communication and get some feedback in a safe environment. Because if we get the communication right about all aspects of healthcare, children and parents are going to have a much better healthcare experience and it would be less frustrating for the nurses.

One of the things I’ve used in cancer care is setting a pain goal. So they decide at the beginning of their child’s admission to hospital for example, what they want the pain level to be so, two out of ten, three out of ten, whatever, and then they build the pain management plan around that. What I think is great about that is it starts the communication with the parent and the child and the nurse about what they want the pain to be, what pain level they want the child to be at.

We’re not always very good at doing that. In my research, when nurses have communicated with parents, my research in the UK suggested it was when professional middle class parents ask questions about the pain, the nurses would then respond, if the parents didn’t ask questions, the nurses didn’t discuss the pain. In Canada the nurses did talk to the parents but they focused on what pain medications they were going to give. There was no ‘Let us know if your child’s in pain, let us know if the pain medications don’t work’.

So it’s more, I think we need to have an open dialogue, but we need to reinforce it as well. It’s almost like we need to have posters on the wall saying ‘We don’t want your child to suffer unnecessary pain’. And address that public misconception that just because you’ve had surgery, you are going to have moderate to severe pain. Particularly as there is emerging evidence that if you have mismanaged acute post-operative pain, severe pain for a number of days, you are more likely to get chronic post-operative pain, even in children and that’s a significant proportion of children getting it. The first study found that 15 per cent of children got chronic post-operative pain. We are beginning to understand the risk factors, so we should be addressing them and one of those is making sure children are not in severe pain, for prolonged periods post-operatively.

Evans: That was Alyson Twycross, Head of Department for Children’s Nursing at London Southbank University.

Now, 15 per cent of children getting chronic post-operative pain, is a startling statistic, especially if something as basic as good age-appropriate communication skills could help reduce those numbers. So what should we as adults know about talking to children? Bernie Carter is professor of nursing at the University of Central Lancashire and she also works at Alder Hey Children’s NHS Foundation Trust in Liverpool.

Carter: I would use stories, so I would get children to perhaps tell me a story about their pain or if that’s going to be too difficult for them, because the pain is too close to them, is too sensitive for them to talk about specifically, perhaps get them to tell us about another child in pain, so they express it through that.

One of the other ways that I use, that I think can be really successful and the children really quite enjoy, is using art space methods. So that can be as simple as giving a child a piece of A4 paper and a pencil or you can give children a whole range of different crayons and felt tip pens with a load of colours they can use. You can use collage, so you can give them a range of different materials to use such as, bandages and wool, raffia and paper, glue. Materials that have got a different feel to them, like foil, stuff that crinkles, to try and get a whole range of different senses that they can actually portray.

And then we either use sketchily drawn body outlines that are not like the body outlines you can get on a standard pain assessment chart. You put them on something like A3 paper and then give the children the chance to actually build something up – a visual picture, a 3D picture of what their pain’s like. Or you can give them a plain piece of paper and say something like ‘Tell me what your pain’s like, draw it’ use these materials. Sometimes you can work with them if they want a bit of support, but mostly what we do is just leave it to them to make the decisions as to what materials they’ll use.

Evans: It’s one thing for a child to do that but you have to be able to interpret that as well.

Carter: There are ways that you can do to do an interpretation of that, looking at the materials used, the choice of materials, the depth of materials used, the colours they’ve used, the amount of the area that has been covered, how they have actually engaged with the activity. A simple thing, if they are colouring something in, whether they are colouring it in very lightly or they are colouring it in like billy-oh and really scribbling and getting indentations of the colouring in into the paper.

And those are all interesting ways of working, but, for me, the more important thing is using that art space approach, that picture they’ve created, they own, that expresses their pain and getting them to start to talk about it. So ‘what’s going on here?’ ‘tell me what’s happening here’. And in little words they can then start to take you on the journey, to show what’s happening and where things are going wrong for them with their pain and what they want to do about it. So you can get them to talk about which is the most important pain, which is the one they don’t like, which is the one they’ve got most power over, which one they’d like to zap first and that way you can start to get a sense of what’s really important to them.

So for me, their meaning and their interpretation is more important than anything that I as a researcher can actually apply from outside because that’s coming from their world of meaning as a child, rather than my interpretation as an adult with all the expectations that I have. So, for example, one of the studies that we’ve done children used plasters, so we had quite a lot of these little body outlines covered in lots of plasters and we were trying to work out what was going on and the plasters were denoting the intensity and perceived severity of the pain, rather than the fact that there was a need for a plaster or the skin had been broken and there was blood. So a plaster for the children under the age of about nine, meant it was a bad pain. So if we had interpreted it from the outside, we’d have thought there’d have been an injury and there hadn’t actually been an injury in that particular situation. So there again, it was like a figurative use of the materials.

Evans: Thinking about my children and now my grandchildren, who are six and three, when they get involved in their artwork, they live in a completely – not an isolated world – but they really get stuck into it. And to work out those thought processes of why they’re doing such a thing, there’s a tremendous resource there that adults don’t have to describe their pain.

Carter: Although if you give adults art materials, they can do some really fantastic work in expressing pain and it can be a way of unlocking an experience that they’ve not been able to express in words. So for some of the parents of children with chronic pain, who have to live alongside the child’s chronic pain and can feel overwhelmed, desperate and anxious and guilty and a whole range of different emotions as well as feeling very stressed by the care they are having to provide. There are studies that have shown the therapeutic use of artwork for parents. And when you look at adult drawings of pain, there’s resonances that run all the way through so the same sorts of imagery are used, so jagged lined, red colours, things that are seen to be threats, so hammers and hard objects, things that are crashing, so those images are pretty resonant within children’s work as well as within parents’ and adult sufferers’ work.

Evans: I was asked to describe my pain recently and it took me a little bit unawares. And the way I described it was – it’s a sort of general, all-over aching – being enveloped in a beige or grey jelly. Now, actually, being put on the spot and having to think in that way and to describe it to somebody else, I found quite good.

Carter: Yes, I believe children have got a really strong sense of agency and I believe they’ve got a lot of competence and capacity, but sometimes using words can be quite tricky. So when we are using drawings or artwork or collage work or sculpture or whatever, the artwork gives the children a chance to pause and take stock of stuff and then start their drawing. So where perhaps, you were asked what your pain was like, there would have been, possibly not more than a 10 second pause before you felt you had to give an answer because that’s what’s socially polite to do.

Evans: We don’t like silence.

Carter: We don’t like silence. There’s an acceptance with drawing that there can be silence, which means that if perhaps you’re asking a child to draw some of their pains or draw a picture of what they’re life is like having pain, it’s acceptable to say ‘We’re going to give you 15 minutes or we’re going to give you 10 minutes to do this and you start whenever you want’. And they can start to do this and they actually map out those sorts of things that they want to talk about. So I would then do my interview based on those images that they had actually drawn, rather than me asking questions that come from my frame of reference.

And quite often you’ll see in the drawings of children and adults, that there’s a notion of envelopment that’s keeping them away from the world where other people can’t get in because they don’t understand their pain or it’s a fog or a blackness that has kind of got over them. So there are these notions of boundaries that you can see. And the responsible person, if you are being responsible when you are talking to somebody about that, you wouldn’t say ‘oh I can see you’re in a bounded area of grey jelly’, you’d say ‘tell me what you’re telling me, tell me, what’s this picture telling me?’

You have to go a bit carefully with the little kids because they generally expect that you know exactly what. You have to try and work out if it’s up the right way perhaps, but it’s just a device it’s a trigger to get people to be able to talk. I think it’s Goffman that talks about drawings being a ticket to ride somewhere else, so it gives you permission to actually go in. So it’s a very patient-centred way of working.

Evans: I wonder also is it a way of taking the focus away from the child and putting a third person in the painting that you can both relate to?

Carter: One of the things you have to think about when you’re interviewing children or working with children is that however kind and nice and lovely you might try to be, you’re still an adult and there’s always going to be that power differential between yourself as an adult and as a child. And one of the things that artwork can do is mediate that a bit, so instead of me looking politely and directly into the eyes of the child and asking them to tell me something, they can actually talk.

Quite often a lot of my conversations with children are undertaken to the top of the head because they’re still busy drawing, so in that sense it can become like a third actor in the room that becomes a voice for children. Sometimes the children and the parents can be quite surprised by what the child has drawn.

The way that we normally try and express pain is that we use words and words can be powerful but they can also be quite dismissible as well. If a child actually presents you with an image of what their pain is like and it’s black and it’s sad and it’s destroyed and you can see how far the red is over the page, in terms of where the pain goes and that’s said in conjunction with ‘this is what it feels like to be me’, it’s really difficult for people to ignore that, because we are kind of hardwired for these visual images to kind of take notice of that. So I think it can actually give children that sense of validation that they have communicated effectively and people have taken notice of that.

So people will use artwork within chronic pain clinics as a starting point, so instead of starting a conversation with children from a clinical history point of view, the clinical conversation can start from ‘this is what it’s like to be me…’ ‘so, tell me about your picture’. So it becomes a really strong voice that can be filed in the children’s notes. And as children’s pain improves and they develop even more mastery over their pain, or interventions become more effective, their subsequent drawings are likely to act as indicators of progress as well. And that can be useful because sometime your progress might be slow but your drawing actually looks less painful, so you can use that to track children’s progress over a period of time.

Evans: That was Bernie Carter, Professor of Children’s Nursing at the University of Central Lancashire.

I’ll just remind you, as always, that whilst we at Pain Concern believe the information and opinions on Airing Pain are accurate and sound based on the best judgements available, you should always consult your professional on any matter related to your health and wellbeing. He or she is the only person who knows you, your circumstances and therefore the appropriate action to take on your behalf.

Now, we heard earlier how the mismanagement of acute post-operative pain, that is severe pain for a number of days following an operation, adults and children are more likely to get post-operative chronic pain. So, what advice should be given to parents of a child going in for an operation. Alyson Twycross Head of Department for Children’s Nursing at London Southbank University

Twycross: I would want the parent to understand that the child doesn’t have to be in pain after surgery, because there appears to be a general acceptance among parents – and the general public as a whole – that because you’re in hospital and had surgery, you’re inevitably going to have moderate to severe pain. Whereas, actually, that isn’t the case.

And because parents appear to have this misconception, they seem to think that if the nurses could do anything, they would have done it. I’ve had children and parents say that to me in the past and because they believe some pain is to be expected, they don’t go to the nurse and say ‘Hey, look, these pain medications aren’t working. Can we increase the dose? Can we try something else? Can we use some of the non-drug methods?’ The way to change practices and to make sure children don’t experience unrelieved moderate to severe pain in hospital is to enhance parent power.

One of the issues though, is that now that a lot of the children have day surgery, they’re home within 24 hours, so it’s the parents themselves who are managing the child’s pain. And if they’re not educated and hold misconceptions and erroneous beliefs about how children behave in pain…. A lot of parents think – as nurses do too – that a child’s behavioural cue is indicative of the pain they are in and we know that’s not true. A lot of parents think pain medications are addictive and have horrendous side effects, for most pain medications, that’s not true.

So, parents when they are with their child in hospital post-operatively need to advocate for their child. And that can be quite difficult, because there are power relationships, but I think we need to find a way of empowering parents to advocate for their child’s pain and jump up and down when their child’s pain isn’t relieved. I think pain should be no more than three out of ten, in the immediate post-operative period. And then when parents are taking their children home they need resources. We also know that parents often have to ring another healthcare professional for advice, usually in the middle of the night, and so I think we need to think of different ways of empowering parents when they are managing their children’s pain at home.


Contributors:

  • Alyson Twycross, Head of Department for Children’s Nursing, London Southbank University
  • Bernie Carter, Professor of Children’s Nursing, University of Central Lancashire
  • Zara and Amy.

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How children can express their pain in art, plus tips for parents

This edition is funded by a grant from the Stafford Trust.

‘In hospital. Don’t know what’s going to happen to me.’ These words, written by a child asked to describe her pain after surgery, speak of the anxiety caused by a failure to reassure and explain.

This edition of Airing Pain focuses on the communication challenges faced by children and those caring for them. Producer Paul Evans hears from Alyson Twycross and Bernie Carter – both are nurses and academics specialising in children’s pain – about how these barriers can be overcome using art produced by the children to represent their pain and its effect on them.

Twycross explains why it’s important for children to be informed and involved in decisions about their care. She also gives tips for parents on helping children recover from surgery and minimise the risk of developing post-surgical pain.

Issues covered in this programme include: Children and young people, communicating pain, family, arts and crafts, post-surgical pain, arthritis, managing consultations, medical research and misconceptions.


Contributors:

  • Alyson Twycross, Head of Department for Children’s Nursing, London Southbank University
  • Bernie Carter, Professor of Children’s Nursing, University of Central Lancashire
  • Zahra Baz and Aimee Gallagher (interviewed during the Northern Ireland Pain Summit 2015).

Peer Support. Join the community

“Having chronic pain is very lonely.”

Join the community

Subscribe to Pain Matters

Everything you need to know about how to live with chronic pain

Subscribe

 

 

In pain? Don’t understand what’s happening?

“Having someone to help you prepare for your life through pain”

Our Pain Education Sessions

Fundraise for Pain Concern

Help us to help others

Fundraise

 

Putting patients first, and teenage life with pain.

To listen to this programme, please click here.

How can healthcare systems adapt to meet the needs of people in pain? Airing Pain returns to Northern Ireland to find out how the findings of the Painful Truth report into chronic pain will be put into practice.

The Painful Truth had a big impact on decision makers – chronic pain is now recognised as a condition in its own right, healthcare professionals receive pain education and people in pain have a bigger voice in developing their services – but with resources tight and pressure on services, putting the report’s recommendations into practice won’t be easy.

We hear some of the stories behind the statistics. Zara and Aimee, teenagers living with pain, talk about how they cope with the ‘invisible’ illness of pain and rising above the challenges they face in their social lives and school work. Margaret Peacock and Carrie describe their difficulties in getting help from the medical profession.

Issues covered in this programme include: Pain as a condition in its own right, policy, raising awareness, fibromyalgia, GP, society, misconceptions, funding of health services, patient voice, patient experience, waiting time, arthritis, isolation, befriending, volunteering, tendonitis and young people.

Paul Evans: This is Airing Pain, a programme brought to you by Pain Concern, the UK charity providing information and support for those of us living with pain and for healthcare professionals.

I’m Paul Evans, and this edition has been aided with a grant from the Pain Alliance Northern Ireland. Now, the Alliance brings together all those members of, let’s call it ‘the pain family’, together with members of the Northern Ireland Assembly, to raise awareness of the burden of long term pain in Northern Ireland and to press for improvement in services.

Three years ago they held the first Northern Ireland Pain Summit, to raise awareness of the extent of the problem of people living with chronic pain, the cost to the economy and to highlight to those decision makers key opportunities to develop prevention strategies and services for people with chronic pain. You can download edition 35 of Airing Pain to hear what was discussed and decided in 2012 from Pain Concern’s website, which is painconcern.org.uk.

So let’s spin forward to 2015 and the second Northern Ireland Pain Summit, which was held once again in Belfast. Dr Pamela Bell is a retired consultant in anaesthesia and pain management and she is chair of the Pain Alliance Northern Ireland.

So, what’s been achieved in these last three years?

Dr Pamela Bell: One of the very big things to come out of the last Pain Summit was the undertaking by the Patient and Client Council to carry out a survey of the experience of people living with long term pain and how they felt about the services that are available for them here in Northern Ireland. And that was eventually published in February of last year as The Painful Truth. And that set out a great deal of information highlighting the burden that chronic pain places on our population, in terms of not just the physical handicap of chronic pain, but also the emotional and socioeconomic problem.

Prof Maureen Edmondson: I’m Maureen Edmondson and I have the privilege of chairing the Patient and Client Council in Northern Ireland. The Patient and Client Council was set up to be really the critical friend in the health and social care system in Northern Ireland. And our statutory duty is to listen to the voice of the patient, find out what they’re thinking about the service they’re receiving, or not receiving, and feed that back into the system at all levels.

Evans: Are you a governmental organisation?

Edmondson: Yes, we are. We are part of the health and social care family, we’re funded by the health and social care system, but we have an independent voice which comes from the people we talk to and we talk to thousands of people each year and feed their voices back into the system.

Evans: And when you feed those voices back are they listened to?

Edmondson: On the pain issue we are really thrilled that in fact three years ago we issued the report The Painful Truth and had a number of recommendations in that, because chronic pain was not recognised as a condition within the system, so we were delighted that when we wrote to the minister and sent a copy of the report to him, that actually seven of the ten recommendations in that report were taken up. And so now you actually do have, first of all, chronic pain recognised as an issue and it needs to be dealt with, a condition that has a massive effect on people’s lives, so that’s recognised. There’s now education for professionals in relation to pain and there are also service users involved in the strategies and the care plans in relation to chronic pain. So we’ve moved a long way, now we’re on a journey, and we’re not there yet because this is a big system, and there’s lots of bits of the system, so there’s lots more to go but we’re getting there.

Louise Skelly: I’m Louise Skelly, I’m head of operations with the Patient and Client Council. The Painful Truth was published in 2014 – early 2014 – and basically it was 2500 patient surveys, people who were sufferers of chronic pain told their story. They told their story not only in terms of the impact of chronic pain on their lives, but their experience of health and social care services. And that was a very explosive report in terms of what it had to say, a very human report. Patients and their carers were involved right from the very start in the development of the study and are currently involved in the implementation, the rollout of the recommendations. And that was really fundamental to the work that’s happening at the moment.

Evans: The patient voice, those personal stories, those are the experiences that really make people sit up.

Skelly: Absolutely, they’re so human and also they’re the reality. Some of the patients I’ve been talking to today, for example, said that they found it really hard to just be listened to by their GPs, you know. It doesn’t take money to fix that. We can change attitudes and I think we’re someway along that line, but we have a lot of work to do.

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Carrie: My name’s Carrie, I’m a 27-year-old.

Evans: So you have a chronic pain condition?

Carrie: I do, yes. I have fibromyalgia, and it leaves me with a lot of muscle pain and weakness and aside from the actual obvious pain and fatigue, it can be very debilitating and very isolating. It leaves me kinda… it fluctuates from day-to-day. I can always feel it, I can always feel pain and I can always feel weakness of some level and I just have to learn to adapt to each day.

Evans: How did your GP help you?

Carrie: [laughter] Umm, I don’t know how to answer that one without disrespecting them [laughter]. I didn’t get much help or support. My mum helped me. I was working as a nurse for the healthcare system and I collapsed in work one day and that was the start of my fibro, and I was bedbound for twelve weeks. And it was only my mum that kept pushing for the doctors and kept pushing that they turned round and said to me that I just had to go to physio and to go to some cognitive behavioural therapy and I’d be fine.

So I jumped through all the hoops for them and I done everything they said and I went back to them and said ‘I’m still no better guys. I’ve done everything you’ve said. Can you please try and help my now?’ And they said ‘here’s some painkillers. This is you, learn to live with it’. And I had to fight even to get painkillers and to get different types and different strengths and dosages. If it hadn’t been for my mum, I think I’d still be lying on the bed in the corner no further forward.

Skelly: One of the big myths is that people with pain are malingerers, they want to go on benefits and all that. This report very clearly showed that the last thing to go is people’s work, their social life will go first, then it will affect their family life, they will do everything but give up their work and it’s the last thing to be impacted. So I think that was a very strong message right across government departments here in Northern Ireland as well.

Evans: What did your Minister of Health say about it, did he have any personal comments himself?

Skelly: At that time it was Minister Poots. What he had to say was that he endorsed the stories there and he said this was a situation that couldn’t really continue. And his department was now charged with taking forward the recommendations which he endorsed. And he issued a letter formally along that line.

Evans: That was Louise Skelly, Head of Operations for the Patient and Client Council in Northern Ireland.

Meave McLaughlin MLA, that’s Member of the Legislative Assembly, is Chair of the Northern Ireland Assembly Health Committee.

Meave McLaughlin: Clearly there is a challenge when we look at the amount of people who suffer from chronic or constant pain in our society. The statistics tell us that one in five people suffer. So there is a very clear need for the system to be able to respond to that need that is there. I suppose on a very human level today we’ll hear directly from patients themselves, from service users themselves. And there are clear messages coming from them all. They’re saying we do need a strategy that looks at the whole area of pain and the types of services and interventions that are required. So that, I think, is the clear message coming out of this today. There has been progress and we need to see the whole issue of how we tackle chronic pain, and constant pain, further up the political agenda.

Evans: The Painful Truth report that came out last year, the Northern Ireland Assembly accepted seven out of the ten recommendations. How are those being implemented?

McLaughlin: Part of the challenge that we have in relation to this issue – and many, many other issues – has been the way our system is currently set up. I think, clearly, in order to be able to fully implement the recommendations coming from that report – and, indeed, coming from many other reports – we need a system that can respond; we need a system that can proactively strategise; we need a system that is very clear in terms of who’s in charge and where the accountability is. We don’t need a system as it’s currently configured, that almost feels as if they are at odds with one another, that there is a certain policy direction and then what happens on the ground is something very different.

So I would be hopeful that, whilst there has been progress from The Painful Truth report, that we will see more once this reform of the system actually kicks in.

Evans: Healthcare is about money as much as patients, sadly. I’m a patient, you’re a politician. One department is cut for another department to take money from them.

McLaughlin: Well I think the first thing I would say say in relation to this is that health is being protected. I think the big issue in health – well, there are two big issues – first of all the dire need to reform the system, it’s overly bureaucratic, it’s complex and there is duplication in the system.

But part of the challenge then is actually where the spend goes. And whilst I think we could all and should all make a case for additional money at times, depending on need, we also need to be mindful of a system that pays 34 million to senior consultants for bonuses, at a time when you can’t recruit the types of frontline staff who could assist, for example, with chronic pain. So there is a clear challenge in the system about moving towards a process that actually is a public health model, that is very patient centred and very patient outcome focused.

****

Margaret Peacock: My name is Margaret Peacock and I represent Fibromyalgia Northern Ireland as a Director for Northern Ireland. Why I’m so passionate about fibromyalgia is I’m a sufferer and have been diagnosed since 1997, so I am indeed living quite a while with the actual illness.

Evans: The fact that you were diagnosed in the first place 17 years ago, you have a diagnosis, that in itself is remarkable.

Peacock: Well, yes, it wasn’t easy let me assure you. I had for two years, as they say in drama, I had busted the boards – that’s not the right terminology – but I had tried every consultant I was told about that may help me, in fact, I saw six privately and on the seventh I was diagnosed with the illness. As far as I’m concerned it took a while, especially when you’re emotionally in torment with pain and you just don’t know what to do the next day. It really is a really, really chronic illness.

Evans: What are you picking up from the politicians speaking and healthcare professionals speaking?

Peacock: Well…[sighing]…if I could give a varied opinion, I have attended many conferences, I have attended many meetings and it’s a struggle and I’m not picking up a great deal, sadly, again that could be a personal opinion, not a professional, but I would like to see movement. And I don’t mean movement in – ‘oh yes, we understand it is quite chronic to have fibromyalgia’ – I mean movement, where people will get together, the powers that be I’m talking about, will get together and do something to help the many sufferers that there are in Northern Ireland.

Dr Anne Kilgallen: My name is Dr Anne Kilgallen and I’m a deputy chief medical officer at the Department of Health here in Belfast. And I’ve been invited to speak at today’s event really to give some insight into the policy perspective on long term pain and our approach to developing and delivering services for people who live with long term pain.

Evans: So what did you tell the delegates?

Kilgallen: What I told the delegates was that probably the most significant impact on our policy has come from The Painful Truth. And the power of that report lies in the fact that not only does it represent, in survey and in statistical form, the realities of people who are living with long term pain, but it also presents the human face because they are very personal and very real stories.

And that report I think made ten recommendations, for me probably the most important of which a recommendation that long term pain would be regarded as a long term condition. And immediately on publication our department, the minister and our department, accepted that recommendation and has moved to ensure that within our long term conditions policy framework long term pain is now considered as a chronic condition.

Evans: What does it mean that chronic pain, long term pain, is a condition in its own right?

Kilgallen: The significance of that framework is that it charges us in health and social care with reorienting our services from episodic care to wrapping ourselves round or supporting people who live with chronic, long term conditions. So it’s a significant policy framework for us and within that then the fact that certain conditions are preeminent allows us to identify populations for whom the policy is relevant.

One of the difficulties I think for people who’ve lived with long term pain is often the difficulty with the diagnosis. Historically pain itself was not considered a diagnosis, the question might be what is the cause of that pain. And so the fact of recognising long term pain as a condition in its own right and of putting it in our policy context, charges us with partnership with patients, partnership with people and with their families. So, developing our services in such a way that they are supportive of the individual in the long term and not just in the episode when they might be particularly vulnerable or particularly in need of a health or social care service.

Evans: So, by giving chronic pain a label – it is a condition – it’s almost like a mandate to politicians that they have to get it sorted.

Kilgallen: I think the reality is that – and many people have said this before me – is that a problem isn’t a problem until it is named. And so in fact, yes, it is true that recognising chronic or long term pain as what it is, a long term condition in its own right, does allow us to formally think about the services we provide, and particularly this issue of supporting people in their daily lives and of really supporting them to self-manage. I think that’s really the point of what I’m describing, is that rather than an individual coming to us for a service, the reality is this individual needs to be supported and helped to manage the condition themselves, with occasional or regular support from professionals and that’s a partnership approach.

****

Tricia Bowers: My name’s Tricia Bowers and I’m the Training Services Manager for Arthritis Care Northern Ireland and we deliver self-management programmes for people in the community who are living with long term painful conditions.

Evans: You were involved in the workshops earlier, what was your task?

Bowers: Our task was to look at self-management and come up with an idea, or a feel for, what does good self-management look like, and then identify three or four priorities that we would like to have processed at the top of a list, if there was a wish list for self-management.

Evans: Well Arthritis Care is already involved in very, very good self-management programmes, what were the findings of your discussion?

Bowers: You’re quite right, we are at the forefront of delivering within the community sector, and we get our funding from health trusts. We had a number of patients who are living with chronic pain, including myself, around the table. And they were talking to us very much about the frustrations that they have to live with, in terms of waiting times for appointments to see a health professional, even their GP, some of them were saying they might have to wait up to three weeks to get a GP’s appointment, much longer for a rheumatologist or a pain clinic appointment. And the fact that when you’re living in long term pain like that, it is what it is, it’s a long term condition, and it doesn’t go away, it doesn’t necessarily get that much better and it’s really frustrating to be told that you might have to wait 18 months before you will be able to see someone who may be able to help you to manage the pain better.

Evans: I think it’s very important to know as well, that it doesn’t matter what the long term condition is, there are things that we all feel, the frustration, the daily grind and the feeling alone.

Bowers: Absolutely. And, in fact, within Arthritis Care right now we have developed a project whereby those people who are so isolated that they can’t attend community settings, we now have a one-to-one befriending service called Staying Connected, where we have trained volunteers, who also have a long term painful condition, will go out and visit the people in their own homes and talk them through the self-management programme, talk them through – as you say – the small changes that people can make to help them deal with the difficulties that they are having to live with on a daily basis. Whether it’s the pain, whether it’s the fatigue, depression, low mood, all of those things. And that’s turning into a very, very successful project currently.

****

Zara: I’m Zara.

Aimee: I’m Aimee.

Evans: Zara and Aimee you’ve just given a fantastic talk to a room of 150 health professionals and you communicated what you go through with your chronic pain on a day-to-day basis. [Zara: yup] Aimee, tell me what you told them?

Aimee: I was just discussing my illness – and what I have is junior idiopathic arthritis – and just how I deal with it on a day-to-day basis and how it affects my life. So, my social life and family life and school life. And how it restricts me from doing some of the things I want to, and also how I get around the restrictions that it causes.

Evans: So how does it affect you?

Aimee: I struggle with stiffness in the mornings, so getting to school is quite a difficulty with stiffness, getting the bus, getting in on time and then once I do get to school, with the pain, it’s hard to concentrate in class with fatigue and pain together. And then when you get home you’re not really in the mood to go out because you’re so tired and drained from the school day. So your social life suffers from that aspect. And while you’re at home you isolate yourself when you are in pain, so that also affects your family life in that way, where sometimes even when you are with your family you’re not quite 100% yourself.

Evans: Zara, how does it affect you?

Zara: Well, because I not only have arthritis, I’m missing the three fingers from my left hand and a joint in the middle finger of my right hand and then I’ve developed tendonitis in the tendon along my right arm, it definitely makes things a lot more difficult. I describe myself as feeling like the tin man from The Wizard of Oz, when he was first found by Dorothy, because he needed the special oil that he had to relieve him of pain and stiffness. The only difference being that I don’t have the special oil.

I talked about how it affected me when I was doing my GCSEs, because I had to get a laptop so I could type up the majority of them, as well as having to take a break every 45 minutes, just to stand up and stretch because it began to affect my knees. And getting up and down off of the bus, because with my bag on my back and the files in my hands, I don’t always feel like I can support my weight, which is definitely not helpful because then I tend to hold people up behind me on the bus.

Evans: You’ve had the opportunity, and you did it very well, to speak in this Pain Association Northern Ireland summit – and there were a lot of health professionals, there were politicians there as well – what message do you think that they took from what you told them?

Aimee: I hope that, obviously, not just adults suffer from chronic pain, that it affects everyone and usually in the same kind of way that it does with adults, but there are obviously some differences in teenagers dealing with chronic pain and adults dealing with it. But, you know, it affects our school life, rather than our work life.

And I think a big thing with teenagers dealing with chronic pain is that they are embarrassed by it sometimes. I remember in the beginning if I had a limp one day, I’d be embarrassed limping up the stairs, that somebody would see me and think that there was something wrong with me, but I think once you’ve had it for a certain amount of time that doesn’t really bother you anymore.

You know there’s people who are like ‘you don’t look sick, so why are you saying that you’re sick’. I think that’s one of the big things with invisible illnesses, nobody can really tell that you’re sick until you tell them. So I think it’s just one of those things that I hope that they understand that we are affected just as severely as any other person who’s affected by a chronic illness. Yeah, I also hope that they enjoyed the speech, because I put a lot of effort into it. [laughter].

Jillian Coward: I’m Jillian Coward, I’m a patient with rheumatoid arthritis, which I have experienced for over 30 years.

Evans: What have you heard this morning that excites you or disappoints you?

Coward: I’ve heard some very moving stories about people’s experience of pain – and quite an age range of pain – that’s been very informative. People don’t realise that it can affect young people as well as older people. I’ve heard a lot about change within our health service, particularly here in Northern Ireland, and how there is an awareness amongst our politicians and amongst our health professionals about getting people out of their silos and remembering that pain connects patients across very wide user groups. I’m hoping that events like this will lead to better understanding about treating pain.

Evans: The Painful Truth document that came out last year, has that changed the way service users are treated?

Coward: I think that document has had a very wide reach in political circles and in the health professionals field. And I think if you are aware of it as a service user – I’m very involved with Arthritis Care and we became aware of that document – it’s a shared vision that we have, we’re trying to achieve those goals that are outlined in that document. And when you’re either talking about your own situation in a patient situation, you can perhaps reach better outcomes because you’re aware that the GP you’re talking to, or the physio you’re talking to is aware of the goals and targets that we’re all trying to do.

I think for a service user with chronic long term pain, you have an enormous amount of contact with the health service and often you know as much about your condition as the health professional you’re dealing with. And so knowing what’s achievable is important for both of us and that document has helped in that way.

Christine McMaster: I’m Christine McMaster, I’m a public health consultant and together with my colleague Maria Wright, we lead the Pain Forum in Northern Ireland. Which is to take forward the recommendations from the scoping report we did in response to The Painful Truth.

Evans: I’ve heard the word ‘scoping’ many times today, tell me what ‘scoping’ is?

McMaster: In plain English it’s to look at what range and quantities of services for people with pain we have in Northern Ireland. And the picture that we uncovered was a very mixed one. We had a little bit of everything, but not enough of anything anywhere, huge variation and therefore inequity in services for patients with pain across Northern Ireland. Some health and social care trusts were relatively well equipped, others were lacking in bare essentials.

Now that we have that picture it is relatively easy to identify all the things that need doing, to do all of those would cost an enormous amount of money and we need to start somewhere. So we are currently working, with colleagues across Northern Ireland to identify priorities. And what I think is going to emerge is that we invest in more self-management in communities initially and at the same tie develop capacity in primary care. We also need to find funding to close the huge gaps in our hospital services and I suppose there will be some opportunism in having plans for all of those things and then moving forward with what attracts the resources initially and that’s not entirely in our own hands.

Evans: No, but short term planning, ploughing a lot of money into something now, like self-management, will save an awful lot of money in the future.

McMaster: You’re talking to a public health practitioner and that’s exactly the message that I would put out first, prevention is better than cure, but we must be mindful of the fate of tens of thousands of people in Northern Ireland who live daily with very severe pain, who do need help. We have a duty to care and we do need to equip our colleagues in hospital services, and in primary care, to help those patients. Everything is a balance act and a compromise, so the agenda is huge, otherwise we couldn’t have spent a whole day talking about it. We’ll have to make choices, but I think that will become clearer as we work.

Evans: Christine McMaster, Leader of the Pain Forum in Northern Ireland.

I’ll just remind you, as always, that whilst we in Pain Concern believe the information and opinions on Airing Pain are accurate and sound based on the best judgements available, you should always consult your health professional on any matter relating to your health and wellbeing. He or she is the only person who knows you and your circumstances and therefore the appropriate action to take on your behalf.

So at the end of the second Northern Ireland pain summit, a lot of words have been spoken, lots of ideas developed and experiences shared – final words to Pamela Bell, Chair of the Pain Alliance Northern Ireland.

Bell: I’m just staggered at the amount of work that has been done today and the number of messages. First of all, I’m really pleased at how well engaged the patients are and I want to take some of that energy going forward, because it’s their voice that really seems to make the difference here in Northern Ireland.

I’m also so pleased that healthcare professionals are continuing to follow us on this journey. And seeing many faces here today that were at the original pain summit and knowing where they have progressed in terms of how they’re delivering the services. So that has been absolutely fascinating. We’ve learnt a lot, I think, from what is going on and the journey that Wales and Scotland are undertaking. I think we’re dragging a little bit behind them, I must admit, despite the progress that we’ve made, but it is heartening to know that they’re still continuing on their particular journey.

Out of the workshops we have a lot of work to take forward. And I think that what we need to do now is take a little sit down with those who ran the workshops and determine who takes which strand of the work forward. But I certainly feel we’ve got a mandate to push ahead with the educational organisations, with our health and social care board, with our department of health, with the health assembly, to encourage them to create the atmosphere where change for the positive benefit of patients can happen. So, yes, I’m delighted, but almost too much coming out of it to encapsulate in a few words.


Contributors:

  • Dr Pamela Bell, Chair of the Pain Alliance of Northern Ireland
  • Prof Maureen Edmondson, Chair of the Patient and Client Council in Northern Ireland
  • Louise Skelly, Head of Operations at the Patient and Client Council in Northern Ireland
  • Carrie
  • Meave McLaughlin, Member of the Legislative Assembly of the Northern Ireland Assembly Health Committee
  • Margaret Peacock, Chair of Fibromyalgia Support Northern Ireland
  • Dr Anne Kilgallen, Deputy Chief Medical Officer, DHSSPS, Northern Ireland
  • Tricia Bowers, Training Manager, Arthritis Care Northern Ireland
  • Zara
  • Aimee
  • Jillian
  • Christine McMaster, Pain Forum Northern Ireland.

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